Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • C M.

    Verified purchase

    Reviewed 7/3/24, United States.

    Ordered excellent condition, received - Battery degraded/replace now (76% max capacity - supposed to be 80% minimum) and screen has hundreds of fine scratches with a couple deeper/larger ones (not flawless like the excellent condition ones are supposed to be.) Lastly, not a huge deal, but the sides/edges of the phone were also scratched pretty heavily with one larger gouge on the bottom right corner. None of this is what I expected after reading the description of the standards for excellent condition. The 2nd phone I ordered has a battery at 81% and thankfully a decently clean and mostly scratch free screen, but the sides and back are pretty heavily scratched. Overall not a good first experience with Back Market, and likely my only/last one as well.

    iPhone XS 512GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    7/1/24

  • Kevin T.

    Verified purchase

    Reviewed 6/30/24, United States.

    The bottom glass is not fully secured and pops up a bit and the sound quality is off but over all very good.

    iPhone 12 Pro Max 512GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    6/14/24

  • Jessica H.

    Verified purchase

    Reviewed 6/25/24, United States.

    Great condition- works perfectly

    iPhone 12 64GB - Green - Unlocked

    Condition

    Fair

    Purchased

    5/31/24

  • Sahar G.

    Verified purchase

    Reviewed 6/17/24, United States.

    Bjjb

    iPhone 11 Pro 512GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    6/14/24

  • Teneka W.

    Verified purchase

    Reviewed 6/2/24, United States.

    I brought this phone for my daughters graduation and she is in heaven. She love it.

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    5/10/24

  • Robert L.

    Verified purchase

    Reviewed 5/26/24, United States.

    Wife’s birthday present she loves it.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    5/10/24

  • Joel O.

    Verified purchase

    Reviewed 5/22/24, United States.

    Although the battery was guaranteed to be at 85% or above, the phone I received has a maximum battery capacity of only 80%. I would have preferred to contact backmarket privately about this, but the website provides no way to actually get in touch with customer service. Extremely disappointed.

    iPhone 12 mini 256GB - Black - Unlocked

    Condition

    Fair

    Purchased

    5/17/24

  • Holly G.

    Verified purchase

    Reviewed 5/22/24, United States.

    I bought this phone for my daughter and she is extremely pleased with it!

    iPhone 13 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    5/13/24

  • Tammy R.

    Verified purchase

    Reviewed 5/19/24, United States.

    Love it. Only thing I couldn’t transfer my contacts or apps. Just about have them up now.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    5/2/24

  • Brian M.

    Verified purchase

    Reviewed 5/2/24, United States.

    Perfect conditions! Totally recommend.

    iPhone XS 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    3/30/24

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