Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Chris A.

    Verified purchase

    Reviewed 11/22/23, United States.

    The phone works well overall, but during the first three months of use the front camera would consistently lock up and stop working, even with a phone restart. It was not properly refurbished and tested to the fullest degree

    iPhone SE (2020) 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    7/9/23

  • Daniel B.

    Verified purchase

    Reviewed 10/2/23, United States.

    Phone looks great and works great. Easy to set up and transfer from my old SE phone. Shipping was prompt. Seriously consider getting a case from Back Market when you order a phone.Not only are they economical but they will come with the phone. I ordered a case elsewhere and it came several days after the phone. Did not like leaving my phone unprotected!

    iPhone 13 mini 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    9/15/23

  • Kody K.

    Verified purchase

    Reviewed 9/28/23, United States.

    Purchased the phone in medium condition, the price was a little more then expected but I've trusted back market for years. The phone is just about perfect, everything works as it should. Both back and front glass have very little scratching. Battery is almost new and speakers are perfect.

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    8/29/23

  • Nancy S.

    Verified purchase

    Reviewed 9/10/23, United States.

    👍The refurbished iPhone looks good and works as expected. It is fast and easy to get used to. Being a galaxy user, I was worried about the adjustment, but it is going well. Thanks for the easy access to a “new” phone!

    iPhone 11 128GB - White - Unlocked

    Condition

    Good

    Purchased

    8/28/23

  • Todd G.

    Verified purchase

    Reviewed 7/17/23, United States.

    At first I was worried about buying a refurbished phone on line. I finally said “ well I guess I’ll take a chance and see if it’s worth it “. I got the iPhone 11 Pro for my wife and we were amazed at the quality and accuracy of BackMarket’s performance. We are very happy with the outcome and it’s a guarantee we will do business with them again!!!!!! Thanks BackMarket , Todd

    iPhone 11 Pro 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    7/3/23

  • Selasi A.

    Verified purchase

    Reviewed 7/7/25, United States.

    Good phone, only problem is it will die relatively fast if you’re a heavy phone user, especially on face time. My phones camera also doesn’t work that well but to be fair I did purchase the fair option so be wary of phone problems.

    iPhone 12 mini 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    6/22/25

  • Shanz L.

    Verified purchase

    Reviewed 10/29/24, United States.

    I was surprised to have a phone that’s refurbished and it works as if completely brand new. And with a decent price I can I am very satisfied with my purchase!

    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Condition

    Excellent

    Purchased

    10/18/24

  • Emily B.

    Verified purchase

    Reviewed 9/5/24, United States.

    I didn’t end up keeping the ipad because i realized i wanted a newer one, but the experience buying AND returning was so fast and easy and smooth. was kind of hesitant to buy from here, because of speculation. Definitely will be coming back to shop in the future!

    iPad 9.7 (2017) 32GB - Gold - (Wi-Fi)

    Condition

    Fair

    Purchased

    9/1/24

  • Yvonne P.

    Verified purchase

    Reviewed 2/15/24, United States.

    First time ordering through BackMarket. Received both phones quickly as promised. Both phones ordered (iPhone 12PRO and Samsung 22 Ultra) were in very good condition as ordered. Have been using over a month now with no issues.

    iPhone 12 Pro 512GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    1/12/24

  • Arup G.

    Verified purchase

    Reviewed 1/14/24, United States.

    The XSMax received was very well packed. Upon opening the package, the iPhone looked and felt almost brandnew with not a mark on it. It really put a big smile on me and thereafter on using it, it just performs like new. Well done the seller. I will definitely buy again. The Backmarket buying experience was also great and flawless.

    iPhone XS Max 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    1/1/24

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