Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Jacob C.

    Verified purchase

    Reviewed 1/7/24, United States.

    I bought an IPhone 11 and got it delivered very quickly! At first I was very worried about the quality of these phones, but once I opened up the phone, It was basically in perfect condition!! I'm very happy with the phone, condition, presentation, and speedy delivery.

    iPhone 11 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    12/23/23

  • Shannon B.

    Verified purchase

    Reviewed 11/26/23, United States.

    I was a little apprehensive to order a refurbished phone online but I'm so glad I took the chance! It's a great phone and is exactly how it was described. I am extremely satisfied with my purchase. If your still on the fence about ordering from Back Market, don't be, they are totally legit and the phones are great!

    iPhone 12 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    11/12/23

  • Matthew M.

    Verified purchase

    Reviewed 11/19/23, United States.

    Received my iPhone about 2 weeks ago….very happy with it and a huge upgrade from my old worn out iPhone 7. I was shocked to find it was actually an iPhone 12 since I was expecting an iPhone 11. In absolutely excellent condition with 85% battery and visually perfect. You have a great service here and I will continue to buy used. Thank you!!!

    iPhone 11 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    11/2/23

  • Blue R.

    Verified purchase

    Reviewed 6/23/25, United States.

    It took longer to get my hands on it because of the restrictions on delivery in needed someone to sign it. Aside from that, the phone itself has everything working in tact, no scratches on the sides or back however there are a few scratches on the screen. I expected maybe 2 or 3 small scratches so I wasn’t too happy about the few other scratches all in the same spot, however it does not affect the functionality. It is an original apple screen which I am happy about. The battery health is over 85% which is also good. Overall I’m pretty pleased with my purchase and am excited for this upgrade!

    iPhone 12 Pro Max 512GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    6/9/25

  • Tinashe C.

    Verified purchase

    Reviewed 1/18/24, United States.

    I purchased my iphone 13 pro and this was my first time purchasing a refurbished iPhone. The phone came in excellent condition, no stretches or dents but the battery health was 86% which is something i didn't like. But the phone's overall performance is good

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    1/12/24

  • Sean A.

    Verified purchase

    Reviewed 7/9/25, United States.

    The phone was shipped promptly by the seller. The package arrived on time. The condition of the phone is as described - it works as it should. Warranty, can’t beat it.

    iPhone 12 Pro Max 256GB - Pacific Blue - Unlocked

    Condition

    Fair

    Purchased

    7/2/25

  • Juvencio marcio de paula silva J.

    Verified purchase

    Reviewed 7/7/25, United States.

    I bought the iPhone 14 PRO in excellent condition, but when I received it I found that the condition of the iPhone was not in excellent condition, the edges of the phone had excessive marks of use, this iPhone cannot be considered in excellent condition. The phone is working normally.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    6/19/25

  • Terry H.

    Verified purchase

    Reviewed 6/18/25, United States.

    Good phone. My Android phone was giving me problems, but this iPhone seems to work fine. Haven't been able to transfer my contacts to the iPhone, but if that's the only issue I have, I can live with it.

    iPhone XS Max 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    6/3/25

  • Anne H.

    Verified purchase

    Reviewed 8/5/24, United States.

    A computer and cell phone all in one week was total overload. My previous Mac was 12 years old and outdated, but it was comfortable like an old pair of shoes. My android was 6 years old and felt the same way. Fast forward, I'm way over my head with technology. Thank goodness for my son and daughter in law who got everything set up for me , but its hard to teach an old dog new tricks. I know it will be fine given time, but right now I'd send both of them back if I didn't need them. Not the equipment fault, just a SR who isn't into technology. I'll get there eventually.

    iPhone 12 64GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    7/23/24

  • Aisha B.

    Verified purchase

    Reviewed 5/10/24, United States.

    The phone came in 100% battery condition when I never requested a new battery replacment and I'm very impressed with the condition! Not even a single scratch on the screen and the body of the phone is in mint condition. This is my second order from backmarket and im very satisfied!

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    5/6/24

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