IT Replay

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

1,404 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Eric C.

    Verified purchase

    Reviewed 12/7/25, United States.

    So far so good! Will amend later if any change, but let it sit for five days now. Five year old refurb and battery holding really well. Only down 10% from 100. Just wanted for facetime with grandkids, but this little tablet is greasy good. Works great, snappy interface, and very nice condition. Arrived like new in package with protective covers and super cushioning for shipment. Will DEFINATELY use Back Market more. Glad I found you guys!!!

    Condition

    Excellent

    Purchased

    11/27/25

  • Larenda T.

    Verified purchase

    Reviewed 7/23/25, United States.

    The device looked almost new and works well. No problems with set-up or any features. The only issue, as noted in another review I saw before I purchased, this laptop as an SC Card reader and not an SD card slot.

    Condition

    Excellent

    Purchased

    7/9/25

  • Jacquelyn L.

    Verified purchase

    Reviewed 6/26/25, United States.

    The shipping was great, and the Mac mini works wonderfully. I do notice that it sometimes disconnects from my monitor, keyboard, or mouse, but it reconnects right up, so it's not a big deal. Everything runs super fast, which, as a home-based business owner, is a huge plus!

    Condition

    Excellent

    Purchased

    5/25/25

  • Dashauna W.

    Verified purchase

    Reviewed 2/21/26, United States.

    This is a really nice, sleek laptop. My only issue with us is that the fan can be very loud at times, and a full charge will only last about 2.5 hours before it completely dies. Other than that, I have no complaints.

    Condition

    Excellent

    Purchased

    1/22/26

  • Jonathan C.

    Verified purchase

    Reviewed 11/6/25, United States.

    Exactly as described. No issues with product. Thankful for this website!!

    Condition

    Excellent

    Purchased

    10/5/25

  • John D.

    Verified purchase

    Reviewed 6/22/25, United States.

    It arrived in a timely way, in like-new condition, as advertised, cleaned of records of previous owner, and works like a charm. Set-up was simple, including in-loading records and programs from my replaced laptop. I am very happy about doing business with Back Market.

    Condition

    Excellent

    Purchased

    6/6/25

  • Rayna S.

    Verified purchase

    Reviewed 2/24/26, United States.

    Everything is good it’s just that whenever I’m typing, the ‘ g’ button randomly goes off and doesn’t stop unless I hit another letter or backspace. If there’s a way to fix this it would be greatly appreciated.

    Condition

    Good

    Purchased

    2/9/26

  • Marley A.

    Verified purchase

    Reviewed 1/17/26, United States.

    everything is perfect with this laptop and i got it for a really good price!! when i signed in it said the last time it had been updated was 2021 so i assume it hasnt been used since then. my only complaint is parts of the laptops keyboard is like peeling up? besides that its perfect and shipping was insanely fast!

    Condition

    Excellent

    Purchased

    1/6/26

  • Washington F.

    Verified purchase

    Reviewed 4/10/25, United States.

    I found my new refurbished electronics app, great products for the price. My HP laptop us incredible. Making more purchase soon.

    Condition

    Excellent

    Purchased

    3/8/25

  • Caryssa R.

    Verified purchase

    Reviewed 4/2/25, United States.

    This MacBook arrived in better condition than expected. Writing a review on it now actually! It's great way to save money while getting a quility MacBook. This is my 3rd purchase from Back Market with the first two purchases being iPhones. I have zero complaints for any of my purchases. Definitely will be a forever customer.

    Condition

    Excellent

    Purchased

    3/13/25

3 products