JemJem

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,420 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Kayonna D.

    Verified purchase

    Reviewed 12/7/24, United States.

    Mines came the day after i purchased it . it is fawless got it in excellent condition and it came with no scratches very clean it all works perfectly took 10 minutes to pair connect and put on my cellular plan . i love backmarket this is my 4th time purchasing from them

    Condition

    Excellent

    Purchased

    12/5/24

  • Josie C.

    Verified purchase

    Reviewed 2/15/26, United States.

    The phone is absolutely amazing— zero issues there. The delivery process got delayed by a week, so that was a lil sad so 4/5, but the response from the customer service line was very quick so I appreciate that.

    Condition

    Excellent

    Purchased

    1/30/26

  • Jasmin G.

    Verified purchase

    Reviewed 12/28/25, United States.

    The Device has quite a bit of micro scratches on the screen. When it’s on they aren’t super noticeable but when it’s off you can see them all. But it’s fair condition so that’s reasonable to expect. I ordered 3 of these and one has lots of dents on the back but I put a case on to hide those and the 3rd one is actually in excellent condition.

    Condition

    Fair

    Purchased

    12/17/25

  • Ashley W.

    Verified purchase

    Reviewed 12/28/25, United States.

    Came in great condition and I love it, the battery life is pretty good. If I’m not actively on it, it last almost all day getting low towards the end of the day. However when actively on it, it lasts about half a day. I’ve noticed very minor glitches, like the screen getting stuck for a second but it rarely happens. Overall great watch and I got a great deal for it already planning on buying my next device from here and I’ve told my whole family about it.

    Condition

    Fair

    Purchased

    12/19/25

  • Visalia D.

    Verified purchase

    Reviewed 8/10/25, United States.

    Great. My daughter's last phone would not get on to the internet when not connected to Wi-Fi so this iPhone 11 does exactly that it works great

    Condition

    Good

    Purchased

    7/28/25

  • Josh D.

    Verified purchase

    Reviewed 6/14/25, United States.

    Came in excellent condition, with an 81% battery condition. Perfectly workable and honestly the blue is gorgeous. The only caveat was that although it was listed as "Good" it still had micro scratches on the screen. It's only really noticeable in direct light and you can't feel it with your finger, but it is a bummer when the "Good" seemed to suggest a perfect screen. Overall would purchase again as it is working perfectly well and you don't notice scratches when actually using the iphone mini

    Condition

    Good

    Purchased

    5/27/25

  • William E.

    Verified purchase

    Reviewed 3/17/25, United States.

    I had an awesome experience buying my phone everything went smoothly. actually , I had purchased two phones one for me and my wife. we both got the Samsung Galaxy 21FE one black one purple. i believe we got good condition and they were excellent. i would highly recommend buying a phone or anything from backmarket. the only reason i'm giving only four stars. i wish since I bought 2 phones and was planning on getting visible plans. I would have had a promo for both plans instead of just one that would have been a lot cooler

    Condition

    Good

    Purchased

    2/27/25

  • Roderick j. M.

    Verified purchase

    Reviewed 12/15/24, United States.

    I’m very happy with my purchase of the IPad. It was a replacement of my previous IPad that was no longer working, I held off for about half a year to a year before I replaced it. I thought about getting a new one but I looked at the price and decided to go another route. I am extremely happy with my purchase. I can play games, watch movies and FaceTime with my family. Having two children in college made it a no brainer for me. I plan on ordering other items as well.

    Condition

    Excellent

    Purchased

    11/29/24

  • Ld B.

    Verified purchase

    Reviewed 10/18/24, United States.

    Great product!!! Ordered the good condition and it came almost immaculate. Only 2 minor very tiny scratches, one on the back and one on the outer edge. The black stripe on back is slightly peeling, very minor thing for a used product, nothing a case won’t cover up. Screen in perfect condition. Don’t know the difference between resolutions, never owned an iPad but it seems authentic!! I love it and would order from this seller again!!! Will post a pic later if allowed to

    Condition

    Good

    Purchased

    10/15/24

  • Jennifer P.

    Verified purchase

    Reviewed 10/29/23, United States.

    Honestly, it sounds very strange to be in love with a machine; but I'm for sure in love with my new (to me) iMac! Before I bought this Mac I'd been using an iMac late 2012 that, even with maxed out RAM, was slow as could be. For example, I'd open Photos and wait a few minutes for the app to load. Ugh. My job doesn't require me to have a high powered machine, so a low Windows computer might be the most obvious choice. But after working on both platforms I just couldn't bring myself to spend money on anything but a Mac. My order for this machine went in quickly and I had this 2020 iMac in my hands just five days later. I was super excited to get the shipment, which arrived two days earlier than I had been promised. (Great idea, Backmarket!) This Mac is supposed to be in excellent condition, and I can't even tell that it's been used. There's one tiny scratch on the back but other than that, it's just like it was bought in an Apple Store. Using it is nothing short of an exquisite experience. The Retina display is beautiful. Crisp, clean, and a significant improvement over my 2012 machine. Typing is a dream---- on my own Mac bluetooth keyboard and Magic Mouse, not the devices that shipped with the computer. The ones you get are fine to use for setup but not sturdy enough for longer term use. It's very comforting to know that I have 30 days to return this if need be, but there's no way I'm letting it out of my hands. I feel like I got a great deal, excellent service and a 1 year warranty that assures me if something goes majorly wrong (that's covered, of course) I have a way to make it right with the sender. This is the fourth device I've bought from BackMarket (two iPads and two iPhones are my previous purchases) and I've been very happy with all of them. I can't imagine a site that has a better selection and such reasonable prices. Thanks, guys, for making this such a positive experience. I'll be typing happily on this computer for many years to dome.

    Condition

    Excellent

    Purchased

    10/18/23

85 products