I purchased an iPhone 12 Mini 128 GB that was refurbished. Although the item came in an excellent condition and all items came as described, I received the 64 GB model. I’m hoping to purchase again while I wait for my refund to process. If my order is fulfilled correctly next time, I will be a happy camper. We will see how it goes.

I was a bit skeptical at first about buying a reconditioned iPhone but I am delighted with my purchase. It is in excellent condition, no noticeable scratches at all, and the battery is as expected, in very good condition as well. I will use BackMarket again when I need new to me technology.

The phone has been absolutely excellent so far. My only complaint is that it was at 83% battery health percentage, and I thought BackMarket said all phones will be at least at 85% battery percentage. I will be replacing the battery when it gets at or below 80% and I do wish I had a little bit more time, but overall it was still definitely worth it to get this phone refurbished.

I purchased an iphone 12 mini in excellent condition. It came without a problem but upon checking the maximum battery capacity it was 79%. The warranty stated it would be at least 85%. What can I do? So far it has been difficult contacting Back Market for an answer.

My daughter and son-in-law paid for my iPhone 12 Mini. They would have paid for a new iPhone, but I liked the Mini, having been used to a 2016 SE that fit nicely into my purses and pockets. I needed to upgrade due to the SE’s OS update limitation denying my access to several heavily-used apps. Also, my SE was getting wonky, heating up and discharging quickly, and I had to delete apps in order to free up needed memory. I like my Mini. It’s just slightly larger than my old SE, has plenty of memory, and I had a relatively smooth data transfer experience with only one hiccup easily resolved. My complaint about my Mini is that the battery registers at 82%, not the 85% Back Market claimed in the website description. Not enough difference to make a formal complaint, but deceiving, nonetheless. I hope the battery lasts till Apple stops providing OS updates for my phone or I die, whichever comes first. Also, the screen guard purchased separately did not come with adequate application instructions. If I had more experience with buying phones and tablets, this wouldn’t have been a problem, but my screen guard has a few bubbles remaining, and I notice a tiny line that is either on the scr...

Bought iPhone 12 mini red in good condition. The screen and back and sides very good condition I see no dents or even scratches. The phone functions properly. The only issue is the health of battery under 80 percent it was 76 percent so now have to spend about 101 on replacing battery. I was nervous bc mini and I have poor eyesight but zoom and larger print and bold options on phone greatly helped me. Screen on brightness highest is where I can see the best. The mini is lightweight and easy to hold for me. The phone came through fedex. No signature required. Packaged overal nicely was in small box with cord in wrapper in fedex envelope. Would order again through seller and site. Second purchase from site different seller. Both times overall pleased.