Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,265 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • Tina F.

    Verified purchase

    Reviewed 6/22/23, United States.

    Being my first time buying from Back Market, I must say so far I'm impressed. I've just received my phone, s21 5G phantom violet, and it is only fair condition or so it says I can't not see any marks whatsoever. I will not get to connect it until I get to T-Mobile tomorrow so I will fill you in on the rest after I get hooked up to service but so far so great and if all goes well after activation, I will never buy a used phone ever again 😁 Only refurbished from Back Market 😀

    Galaxy S21 5G 128GB - Purple - Locked T-Mobile

    Condition

    Fair

    Purchased

    6/15/23

  • John H.

    Verified purchase

    Reviewed 6/21/23, United States.

    This is my first experience with Back Market and I am completely satisfied with my iPhone 12 purchase. I intend to look to Back Market again for my future technology needs. I also love the idea that utilizing Back Market contributes to protecting our environment by reducing electronic waste.

    iPhone 12 128GB - Purple - Locked AT&T

    Condition

    Excellent

    Purchased

    5/27/23

  • David A.

    Verified purchase

    Reviewed 12/28/25, United States.

    Backmarket sold me a stolen phone. It was supposed to be gift for my wife, and caused a large scene when she brought it to the store to have her service transferred to the unknowingly stolen phone. Back Markets customer support was quick to respond and help me start resolving the situation. I was provided a shipping label and mailed the phone back. I am currently still waiting on the phone to make its way back to the seller and receive my refund. Still skeptical until the funds make it back to my bank account. But am willing to change my review once everything is resolved.

    iPhone 15 Pro 256GB - Blue Titanium - Locked AT&T

    Condition

    Good

    Purchased

    12/13/25

  • Hasibur R.

    Verified purchase

    Reviewed 7/13/25, United States.

    i really love it

    iPhone 11 Pro 64GB - Gold - Unlocked

    Condition

    Good

    Purchased

    6/28/25

  • Gabriela L.

    Verified purchase

    Reviewed 7/9/25, United States.

    love it 😁

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    6/24/25

  • Elizabeth V.

    Verified purchase

    Reviewed 9/27/24, United States.

    Phone was as described. Great condition and good battery life. Very please with the purchase and would definitely buy again and recommend

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Good

    Purchased

    9/18/24

  • Kierra S.

    Verified purchase

    Reviewed 9/11/24, United States.

    The phone works great for my Foster Child! No cracks or blemishes just like new, and still working amazing almost a year later!

    iPhone 11 64GB - Yellow - Unlocked

    Condition

    Excellent

    Purchased

    7/2/23

  • Cindy O.

    Verified purchase

    Reviewed 7/13/24, United States.

    Omg I made my first order and I'm really happy with it,the phone looks perfect and works very good 💯

    Motorola G Pure 32GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    7/4/24

  • Kelly M.

    Verified purchase

    Reviewed 7/9/24, United States.

    Using as a second line for business purposes but also got for the camera. So far so good. Easy to use and phone is in good condition. Charges well and battery lasts a couple days.

    Google Pixel 7 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    6/24/24

  • Savannah B.

    Verified purchase

    Reviewed 6/28/24, United States.

    It came really quick and looks even better in person! I’m glad I decided to get the 512 gb storage because I’ve realized that I have a lot of stuff on my phone lol.

    iPhone 15 512GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    6/17/24

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