Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

344 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Roger S.

    Verified purchase

    Reviewed 12/19/23, United States.

    It’s perfect

    Condition

    Fair

    Purchased

    11/29/23

  • Aaron M.

    Verified purchase

    Reviewed 12/17/23, United States.

    Shipping was delayed but keyboard has been functioning just fine since it arrived. Good value!

    Condition

    Excellent

    Purchased

    11/24/23

  • James S.

    Verified purchase

    Reviewed 11/17/23, United States.

    I order a grey phone and they sent a black phone.i wish the shipping was a little better phone was kind of bouncing around inside the box, everything else was ok.

    Condition

    Fair

    Purchased

    11/12/23

  • Erich B.

    Verified purchase

    Reviewed 7/30/23, United States.

    Works well. Would have appreciated printed instructions on how to open the battery cover, and that the receiver was hiding in there too. The programmable buttons on the left get hit accidentally, sending me back to the previous page when surfing.

    Condition

    Excellent

    Purchased

    7/11/23

  • Julia S.

    Verified purchase

    Reviewed 11/15/24, United States.

    It took several days with the item preparing to send. Ultimately I was given a refund but I had already purchase the case and protector. Slow to resolve however backmarket did respond quickly. The seller needs to do better now that the item is still listed. 🤔

    Condition

    Excellent

    Purchased

    11/3/24

  • Wayne S.

    Verified purchase

    Reviewed 7/13/24, United States.

    Where is my refund for the phone that was never sent to me? This has been going on since 6/18 when I purchased a phone that was never sent to me. I was promised my refund since 6/26 and I never received my refund. What in the world is going on here? Did I get ripped off? Where's my refund?

    Condition

    Fair

    Purchased

    6/19/24

  • Jonas B.

    Verified purchase

    Reviewed 2/19/24, United States.

    I received the item and ended up having to return it. Customer service was great and replied within minutes when I needed to return it. Once the package arrived at their facility I contacted them again to receive the refund and they have been ignoring me for almost 2 weeks now with no response and I have not received my refund, leaving me scammed out of over 200 dollars.

    Condition

    Good

    Purchased

    1/28/24

  • Mohamed S.

    Verified purchase

    Reviewed 6/29/22, United States.

    I was a bit skeptical when placing the order , received the order and I have to say, the mag safe charger was perfect , in mint condition, not a scratch not a fault in it . Thankyou and I’ll definitely be ordering again!

    Condition

    Excellent

    Purchased

    6/17/22

  • Shane R.

    Verified purchase

    Reviewed 8/12/23, United States.

    I received my device within the expected time frame. however, I came to find out it was an AT&T device when I clearly purchased my device to be unlocked. I have yet to receive a response to resolve the issue.

    Condition

    Fair

    Purchased

    8/6/23

  • Ken D.

    Verified purchase

    Reviewed 5/16/23, United States.

    Macbook was packaged in a box pretty much the same size as the laptop itself. No cushioning or support for the laptop during transit. Even worse, the laptop itself doesn't even work!! It doesn't charge or turn on. What kind of a bullsh*t operation are people running here ??? People are spending THOUSANDS of their hard-earned dollars, putting their faith in these companies hoping to get a working laptop, only for it to be non-functional upon arrival. Customer service hasn't even responded with the 24 hour frame they promise, and now I'm down thousands of dollars with scrap metal and parts. Never going for refurbished products again. Ever.

    Condition

    Excellent

    Purchased

    5/8/23

0 products

Aw, shucks!

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Go back to shopping
Aw, shucks!