Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Russell B.

    Verified purchase

    Reviewed 5/29/22, United States.

    I'm satisfied with my purchase. The phone arrived quickly and is in like-new condition.

    Condition

    Excellent

    Purchased

    5/16/22

  • Dawn B.

    Verified purchase

    Reviewed 3/8/22, United States.

    You have got to check the Internal Storage. This was advertised as a 256GB phone and they sent me 128GB phone instead. When I complained they gave me $20 dollars back. This was not enough to warrant a satisfaction. They need to do better.

    Condition

    Good

    Purchased

    10/26/21

  • Diniece H.

    Verified purchase

    Reviewed 3/5/22, United States.

    I was content when this purchase until realizing the internal storage on this device reads 64gb. However the description in the listing says it's 128gb. It never came to my mind to double check that. However as my phone is acting up I decided to check the specs and came across this information. Unless I'm misunderstanding something I'm disappointed in paying for something that I didn't get.

    Condition

    Fair

    Purchased

    8/27/21

  • Michael L.

    Verified purchase

    Reviewed 10/4/21, United States.

    ITS GREAT! even though I ordered it at the lowest quality it still arrived in excellent condition. I am very satisfied

    Condition

    Fair

    Purchased

    9/17/21

  • Irma M.

    Verified purchase

    Reviewed 10/3/21, United States.

    AWESOME SERVICE!!! FAST SHIPPING, THE PHONE LOOKS LIKE NEW, I'll DEFINITELY KEEP BUYING! THANK YOU BACK MARKET!:)

    Condition

    Good

    Purchased

    9/17/21

  • Tracey B.

    Verified purchase

    Reviewed 6/6/21, United States.

    This phone was not unlocked as advertised. I now have to wait until Monday to speak to a Verizon representative and request that they unlock this phone. It took almost a hour to switch all of my information to this new phone just to get a error that I cannot connect to my carrier until I call Verizon. Very frustrat

    Condition

    Excellent

    Purchased

    5/30/21

  • Brent W.

    Verified purchase

    Reviewed 5/4/21, United States.

    Recieved a phone with a bad IMEI (blacklisted) and then a replacement with hardware issues. Was told I would be refunded as soon as the replacement phone was picked up for return by FedEx. It's been days and still no refund.

    Condition

    Good

    Purchased

    4/8/21

  • Jeffrey C.

    Verified purchase

    Reviewed 4/27/21, United States.

    I had an issue at first from the beginning but they fixed it and it all worked in the long run. Super helpful and I will buy from them again. Awesome company!!!!

    Condition

    Fair

    Purchased

    4/6/21

  • Angelaa M.

    Verified purchase

    Reviewed 11/16/22, United States.

    pieces of shit phone and refusal to fix

    Condition

    Fair

    Purchased

    4/13/22

  • Andre D.

    Verified purchase

    Reviewed 5/28/22, United States.

    Phone came on time and was in the advertised condition. It works great so far.

    Condition

    Excellent

    Purchased

    5/14/22

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