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Google Pixel 5 - Locked AT&T's customer reviews
109 verified reviews in the last 6 months.
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Nick S.
4.6/5Reviewed in the United States on March 11, 2024
The phone is great, back market is great, but the refurbisher, Electrodealz Inc, not so much. Had the phone for about 5 months, the battery started swelling, causing the screen to unglue. It was still under warranty so I sent it back. I followed the directions to wipe the phone, using the offline directions as I was afraid to power up the phone with a swollen battery. Apparently I didn't wipe it correctly, because they immediately sent it back with no communication from them because "your phone is locked [with] pin/pattern." Why do they need to get into the phone to replace the battery anyway? Seems like a convenient excuse to me. I should have just gone with my gut and bought the kit on ifixit and done it myself, which is what I'm going to do now. The Backmarket part of the return/warranty process was very easy and painless though, so I'll give them that, though I do wish I could talk to the seller directly.Google Pixel 5 128GB - Black - UnlockedPurchased on September 7, 2023
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Ryan O.
5/5Reviewed in the United States on November 12, 2023
The phone is like new. I upgraded from my Back Market bought Pixel 2 from May of 2021. That phone started to glitch, so I made the jump to this phone. The service and reliability of this company is fantastic. Considering what I would have paid for these two phones, I have saved hundreds of dollars since 2021. I'm a believer in refurbished phones, and recommend everyone buy one from this company.Google Pixel 5 128GB - Black - UnlockedPurchased on November 1, 2023
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David S.
5/5Reviewed in the United States on December 10, 2023
Very happy with the phone. I highly recommend Back Market for any phone purchase. I replaced my Google Pixel 5 after my battery overheated and eventually overtime didn't hold a charge. It was my fault for changing it on a hot car dashboard one to many times. I will be more careful with my new one. Just happy to have a good working phone and being somewhat environmentally conscious about it. Thank you Back Market for a good quality replacement at an affordable price!Google Pixel 5 128GB - Green - UnlockedPurchased on November 24, 2023
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Robert V.
5/5Reviewed in the United States on November 5, 2023
The shipment arrived as scheduled with great packaging. The phone was like new (no scratches or other cosmetic defects. No problem to transfer my data from the old android phone to the Google 5. I did take it to my Xfinity provider to install l a new SIM and was up and running perfectly within minutes at no additional charge. Very satisfied and would definitely buy another refurbished phone if needed. Robert van ZylGoogle Pixel 5 128GB - Black - UnlockedPurchased on October 21, 2023
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Janell F.
5/5Reviewed in the United States on December 7, 2023
The phone functions like a brand new phone, I'm so excited to have purchased a refurbished phone over a new phone.Google Pixel 5 128GB - Black - UnlockedPurchased on November 18, 2023
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Alex A.
5/5Reviewed in the United States on February 19, 2024
Great quality refurbished Pixel 5! Back Market will be my first stop next time I need a phone or other electronic device and #1 recommendation to friends and family for a great deal.Google Pixel 5 128GB - Green - UnlockedPurchased on February 3, 2024
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Leah W.
4.5/5Reviewed in the United States on November 20, 2023
Everything was great except the microphone doesn't work completely. It works on speakerphone but when I use it as a regular phone people complain that they can't hear me or that it's breaking up. I also need my phone to log in to my laptop for work every day through dual authentication and a highly secure app, so I can't send in the phone to be fixed and switch to another one in the meantime. I'm still waiting for Back Market to tell me how they can help me.Google Pixel 5 128GB - Green - UnlockedPurchased on October 5, 2023
Reborn vs. brand new
Here’s what you help prevent on average by choosing a reborn smartphone over a brand new one.
171.1 lbs of CO2e
That's like driving an SUV from NYC to Chicago.
6.3 oz of e-waste
That’s around the weight of a baseball.
537.1 lbs of raw materials
That's like 20 dogs digging in your yard for a week.
20,341.2 gallons of water
That's like running a faucet for 3 days
Everything you ever wanted to know about the Google Pixel 5 128GB - Black - Locked AT&T
Our partners are electronics experts who test and verify that each item is 100% functional before it leaves the workshop. This is the reason you benefit from a minimum 1-year warranty with the purchase of a refurbished device at Back Market.
Google Pixel 5 128GB - Black - Locked AT&T
- Manufacturing part numbers (MPN) : GA01316-US
- Color : Black
- Screen size (inches) : 6
- Model : Google Pixel 5
- OS : Android
- Resolution : 1080x2340
- Carrier compatibility : AT&T
- Storage : 128 GB
- Memory : 8 GB
- Network : 5G
- Double SIM : No
- Manufacturer Ref. : GA01316-US
- Memory Card Slot : No
- Verizon compatible : No
- AT&T compatible : Yes
- T-Mobile compatible : No
- Release Year : 2020
- Foldable : No
- 5G : Yes
- Series : Google Pixel
- SIM card : Single-SIM + eSIM
- Color (official name) : Just Black
- Product type : Refurbished
- Brand : Google
- Weight : 5 oz
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