Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Justine D.

    Verified purchase

    Reviewed 2/9/22, United States.

    Had an issue with the first one I bought with a green line in the LCD but they accepted it back to repair or replace for free, and ultimately replaced it and the new one (perfect condition) is like brand new and works flawlessly fully set up as of updating this :) very pleasant to communicate with and very kind seller as well, would recommend!

    Galaxy S10+ 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    2/2/22

  • Phillip H.

    Verified purchase

    Reviewed 2/3/22, United States.

    Great quality and price was awesome. This site is great for all of your refurbished electronic needs! As a business owner you can’t beat a good deal and this tops it!

    Google Pixel 3a XL 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/24/22

  • Todd N.

    Verified purchase

    Reviewed 12/24/21, United States.

    Was a little unsure of what to expect. I refuse to pay $1000 or more for a new phone. Ordered two GS20 5G phones for me and the wife, and was very impressed. Both were in excellent condition and looked brand new. Switched out our SIM cards and was off and running in no time. Can't beat the price. The service and communication so far has been top notch. Would definitely order from them again.

    Galaxy S20 5G 128GB - Cosmic Gray - Locked Verizon

    Condition

    Good

    Purchased

    12/12/21

  • Kim G.

    Verified purchase

    Reviewed 12/9/21, United States.

    I'm just so pleased to find a good way to buy a phone at a really great price where none of the money goes to Jeff Besos! The phone was in excellent condition when I received it. No blemishes that I could see. It came without a box, but with a cable. Thanks, Back Market!

    Google Pixel 3a 64GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    11/19/21

  • Ronald J.

    Verified purchase

    Reviewed 11/28/21, United States.

    Am overall happy with Moto Z4 refurb See virtually no difference from a new device. Still "moving in", but believe it was a very good choice for me. large memory size was major motivation. Believe battery life may be a little worse than my previous Nokia phone--but looks like a winner

    Motorola Moto Z4 128GB - Flash Grey - Locked Verizon

    Condition

    Good

    Purchased

    11/18/21

  • Abigail R.

    Verified purchase

    Reviewed 11/28/21, United States.

    Phone came in great condition, just as described and was super easy to set up. I have had a band of pixels like a glitch roll across the screen from top to bottom one time, which is odd but no other issues with the display or responsiveness. Shipping was ridiculously fast and customer service has been great.

    Google Pixel 5 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/18/21

  • John L.

    Verified purchase

    Reviewed 11/10/21, United States.

    Phone arrived promptly, in pristine cond. The process flowed easily and efficiently. Back Market folks rock, friendly and fun. They also made a return seamless and trouble free. Great experience. The pixel is a joy to use. Thanks Greg (the robot)😎

    Google Pixel 4a 5G 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/27/21

  • Dakota B.

    Verified purchase

    Reviewed 11/6/21, United States.

    I was excited, my Pixel 3a is probably one of the better smartphones out there. But mine in particular has a really nasty problem. No matter what I did, I couldn’t get any sound out of it after a week. No calls, no notifications, nothing. I’m just happy I had my Pixel 2 (same refurbisher, excellent quality) ready to rock. I’ve contacted the seller, and I hope to hear from them when the weekend has ended. I understand that my Pixel 3a was sold as a “Fair” condition smartphone, but it does not work as intended.

    Google Pixel 3a 64GB - Black - Fully unlocked (GSM & CDMA)

    Condition

    Fair

    Purchased

    10/26/21

  • John P.

    Verified purchase

    Reviewed 10/1/21, United States.

    The phone arrived early! This 'good condition' phone looks like new to me, no blemishes I can see. The Pixel 4 is too cool! I love the pics. I use the phone as a work phone with a bluetooth headset. If fully charged in the morning, I can get a full business day out of it. When I use it to tether / hotspot, I keep it charging during the day. Very happy with this purchase.

    Google Pixel 4 64GB - White - Unlocked

    Condition

    Fair

    Purchased

    9/11/21

  • Asher M.

    Verified purchase

    Reviewed 9/27/21, United States.

    Despite being labelled as merely "Good", my S20 FE arrived in immaculate condition, with only 2 small marks on the frame, with the screen in perfect condition. The buttons are snappy and feel pretty clean/new. Altogether I'm very pleased.

    Galaxy S20 FE 5G 128GB - Cloud Navy - Locked Verizon

    Condition

    Good

    Purchased

    9/16/21

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