Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Justin A.

    Verified purchase

    Reviewed 3/3/22, United States.

    It's like brand new. Ordering was easy and free shipping was fast. I was replacing my old Pixel 3 XL with the same phone, couldn't have been easier. In fact, it was so easy, I ordered an iPhone for my mother.

    Google Pixel 3 XL 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/16/22

  • Gerhardt D.

    Verified purchase

    Reviewed 2/26/22, United States.

    I am really happy with my pixel3! I am interested in privacy and keeping tech companies out of my business. I installed calyxos without issue and the phone works great. This is the second phone I bought from backmarket and both of them were in great shape and worked without issue. Thanks and keep up the good work.

    Google Pixel 3 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    2/13/22

  • Jacob H.

    Verified purchase

    Reviewed 1/21/22, United States.

    There was no notable damage that I could see and the Pixel worked just fine right out of the box. I was able to pop my previous sim card in and it worked with no fuss at all. The phone is a great phone overall with a lot of quality of life features. I also just really like the look and feel of the phone as well. For the price it was absolutely worth it.

    Google Pixel 3 XL 64GB - Clearly White - Unlocked

    Condition

    Fair

    Purchased

    12/26/21

  • Danny S.

    Verified purchase

    Reviewed 12/29/21, United States.

    Delivery was on time. Customer service was quick to respond. But the purchase has not been without its challenges. First, my computer couldn't recognize the phone when connected via the charging cable. They were quick to send me a replacement phone, but that didn't solve the problem. The problem turned out to be a defective charging cable. I suppose I could have had them send me a replacement cable next, but I chose to get one from Walmart. But the seller, Omnipoint Mobility Solutions, was kind enough to do a partial refund (at my request) in the amount of what I spent for the Walmart cable. Then, perhaps coincidentally, I found that my computer still has trouble with actually transferring files from the phone to my computer, but I recently determined that this is unique to my computer. The transferring of files works fine on other computers including one with the exact same OS, Windows 7 Professional. Now, the battery already seems to be going bad after only having the phone for 3 weeks. I asked the seller/customer service agent if the warranty covered getting a new battery. At first, he didn't answer the question and instead suggested I return the phone for a refund. I took that to imply that the warranty did not cover getting a new battery; but, upon asking again, he did say, "If you send the phone to me for a warranty issue we will attempt to solve the issue, and if we can't we'll send you a replacement." But even if I had to pay for a new battery (which I believe to be at least $70, if done professionally), I believe I'm still getting a good deal on this phone, as it and other phones of similar class seem to cost about $300-500 (refurbished) elsewhere. Though, replacing the battery through anyone other than the seller would void the warranty. And, finally, if you don't sync your phone to a Google account, the phone will keep reminding you every 15min with a silent yet visual notification, which bothered the hell out of me because, although silent, the visual aspect of the notification is still distracting and annoying, because I have to check to make sure it's not a text message. I never brought this up to the seller. And if there's another way to make the notification stop, I couldn't find it.

    Google Pixel XL 128GB - Silver - Unlocked

    Condition

    Good

    Purchased

    12/5/21

  • Napoleon R.

    Verified purchase

    Reviewed 12/11/21, United States.

    First off I gotta say this is is one BEAUTIFUL PHONE. I have owned 5 different Galaxy Notes and this thing is stunning. It came with a lot of fingerprints on the back but from me handling the phone myself, it's impossible to not leave fingerprints because of the Aura Glow finish. The face not one blemish. Even though this phone came out in 2019, this is deffenently a phone I will keep for a couple of years before I go for the Note 20. All in all I'm very happy with this purchase. Thanks, BackMarket!

    Galaxy Note10+ 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    11/26/21

  • Florin L.

    Verified purchase

    Reviewed 11/26/21, United States.

    Excelent products. Customer service (omnipoint),Jack is awesome. Recommended 100%. Almost two month later,the phone functions perfect, battery life is very good. Recommend to buy from this site with no fear.

    Google Pixel 3a XL 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    11/17/21

  • Ciara C.

    Verified purchase

    Reviewed 11/12/21, United States.

    I freakin love it, this phone look new, everything works, it's exactly what they said it was. If yall worried about ordering from this website, don't be! I will be ordering my watch and headphones from this website to go with my new phone.!

    Galaxy Note20 5G 128GB - Gray - Unlocked

    Condition

    Fair

    Purchased

    11/2/21

  • Char A.

    Verified purchase

    Reviewed 11/5/21, United States.

    i love my knew pixel i just got it - ill be useing it as soon as i get a cover for it - Best customer service ever - there out going friendly quick response and wonderfull at keeping me updated on my phone - ill be purchasing from them again - Thank You - Your the Best - keep me posted if another Blue phone comes your way - i gotta play with my new phone - ( my mine is silver and pinkish - LOVe LOVE IT - sadly it doesnt want to up except to wifi and still no service- it goes straight to voice mail - is that what the blue one - im trying to get it up and running one more time - please keep me posted if you by chance getanother please blue maybe that will past your tests - sad about the blue one failing - so it wasnt available - you guys are awesome - char

    Google Pixel XL 32GB - Really Blue - Unlocked

    Condition

    Fair

    Purchased

    10/27/21

  • John C.

    Verified purchase

    Reviewed 10/10/21, United States.

    It's in perfect condition even though it was only rated as "good". If I didn't know this was a 2019 model I would say it's a brand new, top of the line phone. It's a reasonably sized phone. Great camera. Great speed. Good battery life which was my main concern with a used phone. A++++

    Google Pixel 3 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    9/19/21

  • Kedrick E.

    Verified purchase

    Reviewed 10/2/21, United States.

    All I can say is WOW! My GS 20 FE arrived in pristine condition. I took it to Verizon and they had me activated in no time. The functionality is amazing. I was coming from a GS 7 so admittedly I was long due for an upgrade. The screen size is tremendous as the phone is pretty much all screen. It is very fast on wi-fi and blazes on 5G. The cameras (front and back) are light years beyond what I came from. The shutter/response time is great and the sharpness is excellent. And to think, I got this for roughly half of what Verizon was selling this phone for! I will only buy from Back Market from now on!

    Galaxy S20 FE 5G 128GB - Cloud Navy - Locked Verizon

    Condition

    Good

    Purchased

    9/22/21

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