Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

851 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Jennifer D.

    Verified purchase

    Reviewed 5/8/21, United States.

    So I got the "Good" condition so I expected some scratches on the body or something, but I didn't see anything wrong, it looks brand new. The phone is great, not my first Samsung, but first not S line, and now I'm kicking myself for spending so much in the S lines in the past. Also kicking myself for not buying refurbished I the past. Saved so much money for a practically new product. It came really fast too, a day earlier than the ETA. The only thing was I got the wrong charger, but as I had Samsung before I had other chargers, it was just kind of funny.

    Condition

    Good

    Purchased

    4/24/21

  • Sean B.

    Verified purchase

    Reviewed 6/21/23, United States.

    delivered what I ordered. phone works fine.

    Condition

    Fair

    Purchased

    11/4/21

  • Sadie B.

    Verified purchase

    Reviewed 6/6/23, United States.

    A couple years in and still going strong!

    Condition

    Good

    Purchased

    9/17/21

  • Josue H.

    Verified purchase

    Reviewed 1/1/22, United States.

    I was pretty unsure about purchasing a refurbished iPhone, but Im pretty satisfied works well everything is in order. Only thing is a few scratches around the ridges of the camera but O chose the fair condition. Very Happy with the purchase . Thank you BackMarket

    Condition

    Fair

    Purchased

    12/12/21

  • Darwin B.

    Verified purchase

    Reviewed 1/1/22, United States.

    The back market team in conjunction with the sellers offer the absolute best reconditioned phones/other electronics that you will find on or offline. If there is an issue it will be fixed immediately or several options will be presented to you. I never search anywhere else for anything phone or tablet related. Thanks again for another awesome phone guys!

    Condition

    Fair

    Purchased

    12/19/21

  • Patrick T.

    Verified purchase

    Reviewed 10/20/21, United States.

    While referencing the condition of "good", it wasn't "excellent" only because it didnt contain a box. I'm very happy that its in prestine condition and works great. I haven't checked the battery yet, but feel confident in the reconditioning.

    Condition

    Good

    Purchased

    10/7/21

  • James C.

    Verified purchase

    Reviewed 7/18/21, United States.

    The quality of the product was superb. It was rated in fair condition. When I opened it up I could swear it was in excellent condition. No Scratches what so ever. I am a very happy customer. I got a great phone at 50 % off for $599 that normally retails for $1,199. What's not to be happy about. I ordered it on 7-14 and it was shipped and at my front door in 3 days now that's what I call customer service. I will be coming back to the back market for the next smartphone or even another device. I trust this company I was skeptical at first since I was paying over $500 on something I was unsure of. Anyone would be. Refurbished products are well worth looking over. 👌

    Condition

    Fair

    Purchased

    7/14/21

  • Andre B.

    Verified purchase

    Reviewed 4/5/24, United States.

    I paid for a pixel 6 pro 256 gigs in excellent condition and got a pixel 6 128 gigs with visible cosmetic damage along the rails. At this point I got half my money's worth and I am pissed

    Condition

    Excellent

    Purchased

    3/21/24

  • Lance L.

    Verified purchase

    Reviewed 11/24/22, United States.

    Condition: good. Looked brand new. 8 months later, still works perfect. Excellent purchase, thank you.

    Condition

    Good

    Purchased

    3/5/22

  • Alan S.

    Verified purchase

    Reviewed 5/29/22, United States.

    Phone is perfect. I dropped my old Pixel 3a and shattered the screen. Still worked fine but it was about the same $$ to get this replacement. Now I have a backup. Win, win.

    Condition

    Fair

    Purchased

    5/15/22

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