I received my phone. It looked brand new and as soon as I put my SIM Card in, Everything operated properly. very happy with the purchase would recommend.

I helped my housekeeper buy this phone a few weeks ago. I paid for the warranty, She tells me it has now quit working, I want to help her contact you about what to do next . I have tried entering both of my email addresses but yout website does not recognize them, She has a second phone 281-717-0649. Maybe this is the number your website is looking for . Her name is Fanni Pena. . Any help you could give us would be greatly appreciated. Ricgard Davis

excellent services

The phone has never worked correctly there is a double image on the screen of everything I feel like I was scammed by purchasing this phone refurbished means should still work like new.

I find my package good condition

I ordered this phone because it said it was unlocked when it was not..I had to take it to t-mobile which is what the phone was and they said they could not unlock it even when I showed them my backmarket receipt proving I bought the phone ..so I had to return the phone which I did by the deadline and I still have not received my refund...so bottom line was I was sold a phone saying it was unlocked when it wasn't had to go ahead and buy a phone at full price from verizon..and now I'm fighting to get my refund..this is ridiculous