Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,909 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Elian W.

    Verified purchase

    Reviewed 9/3/25, United States.

    It works very well but since the first time I used it, I noticed it gets heated up very very quickly and when it starts getting hot the battery drains/it doesn’t charge as quickly, so I’m a bit afraid it won’t be very durable

    Condition

    Excellent

    Purchased

    8/30/25

  • Samantha S.

    Verified purchase

    Reviewed 7/9/25, United States.

    Great and easy experience the phone arrived in really good condition, and came with a charger.. the only issue I’m having is the charger port.. I have to hold the charger really tight for it to charge. So I’m most like going to have to replace it but other than that everything has been working smoothly so far! Definitely recommend.

    Condition

    Fair

    Purchased

    6/25/25

  • Jamie H.

    Verified purchase

    Reviewed 5/28/25, United States.

    Purchasing was easy. Communication leading up to delivery was great. My phone came in like new condition (I ordered a "good" quality phone). I'm very pleased with the entire experience. Thank you Back Market!

    Condition

    Good

    Purchased

    5/8/25

  • Leigh P.

    Verified purchase

    Reviewed 2/20/25, United States.

    Phone arrived quickly, and honestly it’s in even better condition than I was expecting with the level of quality I chose. I’ve had it for a few weeks now, and it’s working absolutely perfectly and has been a great upgrade from my old iPhone SE.

    Condition

    Good

    Purchased

    1/17/25

  • K'ayla S.

    Verified purchase

    Reviewed 11/9/24, United States.

    Just got my phone today in Lavender, 512GB. I love it so far. I just upgraded from the S22 Ultra, so the gestures and the navigation on this version of the ultra are new to me, such as the seamless swiping and the circle to search engine; phone looks to be in optimal condition. My order came the following day. I bought it on Nov. 7th, received it on Nov. 8th at around 11 a.m. I chose fair, but the only thing about it is that the sides feel used, but it's literally not a problem considering how I have a case on it. Beautiful color, it's so vibrant. The battery is much better compared to my old phone. I play games that use heavy storage and CPU functions, but I went the entire afternoon without worrying about my battery, even when playing my games.

    Condition

    Fair

    Purchased

    11/7/24

  • Robert P.

    Verified purchase

    Reviewed 10/26/25, United States.

    Phone arrived on schedule and was as described, i.e. essentially new. Phones linked well after sim was moved. Had some minor difficulties moving from my Pixel 6, more related to email accounts (ironically gmail accounts). Was able to resolve those manually. Comparing the Pixel 6 and the Pixel 8, I actually prefer the slightly larger display on the 6, but am sticking with the 8 for additonal memory and likely performance differences. I believe this is the 3rd Pixel phone I've bought from you guys (a 3, 6, and 8) and all have performed well. I've recommended you to others who are looking to upgrade phones.

    Condition

    Excellent

    Purchased

    10/10/25

  • James C.

    Verified purchase

    Reviewed 8/31/25, United States.

    Received my iPhone 15 in perfect condition. Battery 100%, no dents dings or scratches. Very happy with this upgrade from my old iPhone SE😀

    Condition

    Premium

    Purchased

    8/21/25

  • Jeffrey B.

    Verified purchase

    Reviewed 5/11/25, United States.

    Delivered as advertised. Overall condition was better than I expected, and the phone performed well once booted up and the data transfer from my old phone was completed. Process for sending in my old (version 15) phone was easy, thus reducing the cost for my overall investment. I couldn't afford the price of a new I-phone 16, but this pre-owned one performed like a new one. I was quite pleased with both the phone and the way Back Market has simplified the entire process

    Condition

    Fair

    Purchased

    5/1/25

  • Dean M.

    Verified purchase

    Reviewed 4/20/25, United States.

    This is the 3rd time I've purchased items on this site and in total have 4 phones. Each experience was top tier and this recent purchase was no different. The items arrived very fast and exactly as described, if not better. I asked for a flawless screen and a slightly used body and the phones came looking practically brand new. They work perfectly and everything has been like buying a new phone except I saved a bunch of money. 10 out of 10 would totally recommend to all.

    Condition

    Good

    Purchased

    4/8/25

  • Nicole W.

    Verified purchase

    Reviewed 3/8/25, United States.

    Phone is great, running great, looks great, easy to setup, affordable, got my rebate in a week after receiving the phone and sending l my old one in. Second item i brought from back market in the last six years and they still run like new. Just wish charger box comes with the cable

    Condition

    Excellent

    Purchased

    2/17/25

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