Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,909 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Thomas B.

    Verified purchase

    Reviewed 5/9/25, United States.

    looks brand new, as expected in excellent condition. connects to carrier without any issues and witbetter performance than my older phone

    Galaxy S24 Ultra 512GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/16/25

  • Adam D.

    Verified purchase

    Reviewed 4/28/25, United States.

    Phone was in good condition and a great price. Few, very minor, screen scratches, but that's to be expected. Arrived before the ETA. Wouldn't read Sim card at first, but that was my fault for waiting until after powering on to insert. A restart fixed the issue.

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Fair

    Purchased

    4/11/25

  • Faith I.

    Verified purchase

    Reviewed 7/3/24, United States.

    10000% recommend!!! I ordered this and was a little nervous but it came in 48 hours. The phone is perfect, phone battery life was at 98% max capacity and barely had any marks. I am so grateful I saved money on this new phone. If you’re questioning buying this, BUY IT!

    iPhone 14 128GB - Purple - Locked T-Mobile

    Condition

    Excellent

    Purchased

    6/30/24

  • David M.

    Verified purchase

    Reviewed 4/17/24, United States.

    I am very pleased with my Samsund S23. it works perfectly and looks great. I would not hesitate to purchase from Back Market again. The transaction was easy and the price was WAY better than new. Shipping was fast, and tracking was provided.

    Galaxy S23 256GB - Green - Unlocked

    Condition

    Good

    Purchased

    3/30/24

  • Briana R.

    Verified purchase

    Reviewed 4/7/24, United States.

    The phone was in great condition with a few slight scratches but nothing of significance that a phone cover hides. It came with a charger cord. Thank you for great customer service and ETA on my delivery!

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Good

    Purchased

    3/22/24

  • Alexis B.

    Verified purchase

    Reviewed 12/7/23, United States.

    I bought the same phone in the "fair" condition for $50 less and the quality of the 'good' compared to the 'fair' is basically the same.. not worth spending $50 more for more scratches on the screen and dirt and crap all in the crevasses,, the 'fair' quality had no scratches on the screen, just a dent and some scratches on the sides, wasn't dirty and the only actual problem was the screen was popping when you pressed on it but that's not why yall marked it as 'fair' quality. I'm a bit annoyed that i'm lowkey wasting $50 more but it's fine since it's a refurbished phone at the end of the day

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    12/1/23

  • Mark M.

    Verified purchase

    Reviewed 11/2/25, United States.

    A Verizon LOCKED phone was sent and I received authorization to return it, which I did, via UPS, with the return label which was sent. I have the package receipt from UPS. My credit card had not yet been credited for the amount, which I'm still waiting for. I'm not sure why I am still being asked about my phone when I've already notified BM about it and they've responded.

    Google Pixel 6a 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    10/22/25

  • Bree S.

    Verified purchase

    Reviewed 10/30/25, United States.

    The package came in a cardboard envelope with the phone only being in a small box with one layer of a thin bubble wrap... The phone itself is in fine condition cosmetically but the phone battery gets extremely hot while charging to the point that I can forsee it being an issue.

    Google Pixel 7 Pro 128GB - Gray - Unlocked

    Condition

    Fair

    Purchased

    10/27/25

  • Andrae M.

    Verified purchase

    Reviewed 7/7/25, United States.

    very happy with the purchase..I paid for a premium and its just as advertised..no scratches or anything..looks brand new

    Galaxy S25 Ultra 256GB - White - Unlocked

    Condition

    Premium

    Purchased

    6/23/25

  • Luigy G.

    Verified purchase

    Reviewed 6/4/25, United States.

    Top tier. Ordered in good condition and there were no scratches anywhere. Came with a screen protector. Battery life is great

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    5/10/25

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