Savitr Global Solutions LLC

Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

208 verified reviews

Rating details

  • Battery

    3.1/5

  • Lens & Camera

    3.4/5

  • Shipping

    4.2/5

  • Accessories

    3/5

  • Packaging

    4.2/5

  • Overall performance

    3.8/5

  • Appearance

    4.2/5

Reviews

  • Sam B.

    Verified purchase

    Reviewed 12/6/23, United States.

    The items condition was not as expected. There was large visible scratches and looks like there was dirt around the buttons.

    Condition

    Excellent

    Purchased

    11/23/23

  • Jonathan E.

    Verified purchase

    Reviewed 7/6/23, United States.

    I am deeply disappointed and dissatisfied with my recent purchase experience. I had eagerly anticipated the arrival of my Galaxy Buds, which I had specifically ordered. However, to my dismay, the package I received contained a different product altogether—I was sent the Buds Live instead. This mix-up has left me feeling frustrated and let down. I had chosen the Galaxy Buds for their unique features and design, and I was looking forward to enjoying their exceptional sound quality and comfort. The Buds Live, although a decent product in their own right, do not meet my expectations or fulfill the purpose for which I initially made the purchase. As a customer, I had entrusted the seller with my hard-earned money and expected to receive the exact item I had ordered. Discovering that I received an incorrect product has not only inconvenienced me but also disrupted my plans and wasted my valuable time. I kindly request that the necessary measures be taken to rectify this issue promptly. I would greatly appreciate it if the correct pair of Galaxy Buds could be sent to me as soon as possible. Moreover, I hope that this incident serves as a reminder to improve the order fulfillment process to ensure that such mistakes do not occur again in the future. Thank you for your attention to this matter, and I look forward to a swift resolution that will restore my faith in your company and its commitment to customer satisfaction.

    Condition

    Good

    Purchased

    6/22/23

  • Anthony G.

    Verified purchase

    Reviewed 1/14/23, United States.

    The service from Back Market was outstanding. First, the immediate response to almost all inquiries was impressive to say the least. In doing so they did it with professionalism and sometimes humor. Certainly a much different company from anything I have every experienced. There was no negativity. No lies (none that I have seen in any case). All Customer Service was spot on. The only complaint I have has nothing to do with Back Market but rather the seller of the case I had to buy for it. The advertised it as Genuine Leather when in fact it was plastic. In addition the seller of the phone did not send a charger costing me in excess of $25 to have to purchase one from out of pocket from Best Buy. Neither of these issues reflect on BM but rather the sellers. Still haven't seen a charger or refund for it nor so from the seller of the case. So my satisfaction lies with BM and it was a pleasure doing business with them. Will certainly look forward to working with them in the future.

    Condition

    Excellent

    Purchased

    1/2/23

  • Barrett S.

    Verified purchase

    Reviewed 1/16/25, United States.

    I do not like the fact that the plug that hangs from the headphones is not detachable.

    Condition

    Good

    Purchased

    12/14/24

  • Corey H.

    Verified purchase

    Reviewed 9/4/23, United States.

    Solid purchase. Does what I need.

    Condition

    Excellent

    Purchased

    8/21/23

  • Stephen G.

    Verified purchase

    Reviewed 9/19/23, United States.

    It was not what was listed on the specs. Inordered quiet comfort 2 and I got quiet comfort 15

    Condition

    Good

    Purchased

    9/14/23

  • Noah R.

    Verified purchase

    Reviewed 7/16/23, United States.

    they were great I just lost them so I ordered another set

    Condition

    Good

    Purchased

    6/30/23

  • Umair A.

    Verified purchase

    Reviewed 5/23/23, United States.

    Fabulous product, Fast shipping

    Condition

    Good

    Purchased

    5/17/23

  • Kait L.

    Verified purchase

    Reviewed 3/4/26, United States.

    Condition

    Excellent

    Purchased

    2/13/26

  • Shaina J.

    Verified purchase

    Reviewed 6/28/23, United States.

    works great!!!

    Condition

    Excellent

    Purchased

    3/3/23

717 products