Sell Phone Store

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

576 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.3/5

  • Shipping

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.2/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Joanne C.

    Verified purchase

    Reviewed 6/19/23, United States.

    I took the phone to ATT to trade it in and they said it was red tagged as STOLEN ! Now I can’t trade this phone in for a new one . Very si

    Condition

    Excellent

    Purchased

    11/12/20

  • Joshua J.

    Verified purchase

    Reviewed 7/17/24, United States.

    the microphone is broken my friends and family can’t hear me on phone calls

    Condition

    Fair

    Purchased

    7/2/24

  • Andrew H.

    Verified purchase

    Reviewed 5/20/22, United States.

    The product had a few minor scrapes which is to be expected with the quality of product that I purchased, however the right airpod internally was for lack of a better word, impaired. The AirPod’s noise was messed up and made noises illegible past half volume, making the airpod purchase not worth it. I even purchased the coverage plan and have had trouble getting the service that was promised with said plan.

    Condition

    Good

    Purchased

    5/18/22

  • Leah H.

    Verified purchase

    Reviewed 6/23/21, United States.

    Battery is a little weird , itll say it’s charging when the charger isn’t even plugged in. Also the mouse would appear then disappear on the screen .. kinda weird but other than that it’s in great condition.

    Condition

    Excellent

    Purchased

    6/8/21

  • Naomi T.

    Verified purchase

    Reviewed 10/13/20, United States.

    The phone came sooner than expected with its charger. It turned on right away with no delay or problems. There’s very minimal damage on the phone, very light little scratches. It was a gift to my dad for his birthday and he loves the phone. It’s been just over a week now and there’s no problems :)

    Condition

    Good

    Purchased

    10/2/20

  • Chanaeliana Z.

    Verified purchase

    Reviewed 8/2/20, United States.

    Sell Phone Store was great. They processed the order swiftly (I think it was sent out the next day, on a Sunday), the phone was as advertised (truly mint condition), and they were highly responsive to questions that I had. Price was not so far off from the retail value, but does include a 1 year warranty.

    Condition

    Excellent

    Purchased

    7/5/20

  • Edgar V.

    Verified purchase

    Reviewed 5/30/20, United States.

    The product arrived earlier than expected. Product in prestine condition. Been a week now with the phone and for now no issues at all. Had a question and seller was quick and responsive. Would definitely recommend the seller.

    Condition

    Excellent

    Purchased

    5/21/20

  • Payton H.

    Verified purchase

    Reviewed 11/16/25, United States.

    Condition

    Good

    Purchased

    11/4/25

  • Braden M.

    Verified purchase

    Reviewed 4/7/22, United States.

    Ya, this is a pretty good way to get good devices. I had a little it of a bad experience with the company I bought my device from (the phone was totally broke when I got it, it should have been in good condition), but after some hassle I was able to get a refund from the eventually. Second go around was much better, back market made it easy, my only complaint is with the hassle the first time. The second one I got (different type of phone, different company) came and works great, no complaints there

    Condition

    Excellent

    Purchased

    3/23/22

  • James D.

    Verified purchase

    Reviewed 1/15/22, United States.

    Hello, BackMarket. I ordered an iPhone Mini 128 GB in pink color, but received Starlight (white) instead without any apology or explanation. Aside from sending me the wrong color, the phone is fine. It looks new and works well. I'm happy, but I'm just wondering what happened to the pink phone I ordered. It would be nice to find out why I was shipped the wrong color. Thank you.

    Condition

    Good

    Purchased

    1/4/22

71 products