Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,857 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Emmeline D.

    Verified purchase

    Reviewed 10/15/21, United States.

    At first I was concerned about getting the "Fair" option, but my wallet demanded it! I am beyond impressed that the "lowest quality" option still looks almost brand new. The only scratches on the tablet are on the back and they're only visible if it tilt it towards the light! It runs perfectly and I plan on getting another for my husband! :)

    Condition

    Fair

    Purchased

    10/1/21

  • Ricardo M.

    Verified purchase

    Reviewed 10/15/21, United States.

    I was extremely satisfied with the product I received,the only difference between brand new and the BackMarket was the plain white box. The phone was impeccable no scratches or visible mistreatment. I was able to activate it with TMobile without any hiccups had it up and running with in the time it took to get a TMobile rep. on the line. I would definitely purchase another unit and recommend this purchased as A1.

    Condition

    Good

    Purchased

    10/2/21

  • Karen G.

    Verified purchase

    Reviewed 10/5/21, United States.

    S9+ Sunrise Gold, Fair condition. Tech Chrome came thru perfectly so far. Paid for overnight shipping and it made to our small city overnight. Charged it and immediately got it on our phone plan. Fair condition actually good condition to us. This was our third cell phone purchase on the site, and now we're gonna do a 4th. I really can't rate the battery since we just got it today, but I won't take a star off and will assume the best because they've been great so far.

    Condition

    Fair

    Purchased

    10/3/21

  • Michael M.

    Verified purchase

    Reviewed 9/29/21, United States.

    Arrived on the date and in the window of time quoted. The packaging was secure and safe. Product looked practically brand new! Both of them cause I bought 2. Highly recommend Back Market and thank you guys for such a great value.

    Condition

    Excellent

    Purchased

    9/17/21

  • Will P.

    Verified purchase

    Reviewed 9/27/21, United States.

    Excellent all around. Constant communication throughout the purchase and shipping process. Arrived in record time to an island on the opposite coast. The phone looks and operates as if it were brand new! Very satisfied and will definitely shop here again.

    Condition

    Excellent

    Purchased

    8/11/21

  • James C.

    Verified purchase

    Reviewed 9/23/21, United States.

    This is my second phone from Back Market. Both phones were rated in mint condition and I am very happy with the phones I received. Definitely recommend Back Market for anyone wanting a good used phone.

    Condition

    Excellent

    Purchased

    9/10/21

  • Allison N.

    Verified purchase

    Reviewed 9/21/21, United States.

    I bought this for my husband. He couldn't be happier. He had a very outdated phone with many problems. While this one is several generations old, it is a lot better. He relies on his phone for work and had been hesitant to change, because he feared switching over was going to be difficult. Though a bit challenging at first, it was completely worth it!

    Condition

    Excellent

    Purchased

    9/3/21

  • Olivia P.

    Verified purchase

    Reviewed 9/7/21, United States.

    The phone works great. It is a big upgrade from my previous phone. I received it extremely quickly even with free shipping. I would recommend this site to everyone who is looking to replace their phone.

    Condition

    Fair

    Purchased

    8/18/21

  • Rene S.

    Verified purchase

    Reviewed 9/5/21, United States.

    The condition of phone was rated Good but honestly would say it’s definitely more on the excellent side. There was one small smudge on the glass but once covered with the screen protector it was not noticeable. The phone itself works perfect and customer service is the best I’ve had with any online purchase.

    Condition

    Good

    Purchased

    8/25/21

  • Richard H.

    Verified purchase

    Reviewed 9/5/21, United States.

    This is my second phone of this type. I'm very satisfied with it. It was marked as "fair" but I couldn't find a blemish on it. I can't tell you how pleased I am with my purchase and I wouldn't hesitate to buy again.

    Condition

    Fair

    Purchased

    8/23/21

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