Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,857 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Paul W.

    Verified purchase

    Reviewed 11/1/21, United States.

    The phone is light years better than my old LG. Verizon turned it on and loaded all photos and junk for $21! I'm still learning all the new bells and whistles, turned off Bixby. I don't think I need it. But the camera and sound are So much better than I am used to. I now think I like the " wrap around " screen. Black Market. Don't hesitate, buy from them!

    Galaxy S9 64GB - Black - Unlocked GSM only

    Condition

    Excellent

    Purchased

    10/15/21

  • Ruby N.

    Verified purchase

    Reviewed 10/15/21, United States.

    For the price I will never regret it! This is not the first time I have used this site and they have been reliable and dependable. So far so good but I know if I have a problem with this phone, this company seems to stand behind their product. This is my third phone.

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Fair

    Purchased

    10/4/21

  • Brad B.

    Verified purchase

    Reviewed 9/24/21, United States.

    The phone arrived fast and exactly the way it was billed in excellent condition .great customer service and, didn't disappear after the purchase .its so hard to trust sites especially when looking for used phones .backmarket is the best . Thanks Brad

    iPhone 8 Plus 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    9/14/21

  • Tom T.

    Verified purchase

    Reviewed 9/3/21, United States.

    This is the third phone we’ve bought through back market. The first two were true to their ratings, but this one was not. It was rated as excellent which means no visible scratches or signs of wear from 8 inches or further. Although the screen and the back of this iPhone XS are perfect, there are clearly multiple signs of paint loss on the sides of the phone. My son wants to use a clear case on it which means the rubbing away will show. It looks like there was a case on it before that just wore the color on the sides away. They wear rubs are very visible for more than 8 inches away.

    iPhone XS 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    8/22/21

  • Paul K.

    Verified purchase

    Reviewed 9/2/21, United States.

    One of the best iPhone 7s I've ever bought. Shipping was prompt and packaged well, phone screen almost perfect, battery at 89% and is an Apple battery not an aftermarket. Highly recommend !

    iPhone 7 32GB - Black - Unlocked

    Condition

    Good

    Purchased

    8/21/21

  • Robert m R.

    Verified purchase

    Reviewed 8/22/21, United States.

    I don t like return policy yes this phone is defective I don t know to stop google its a really nice phone when someone calls I can t swipe them off or receive the call .one time trying turn on call could barley heard voicemail turned off phone could still hear it

    Galaxy S10 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/11/21

  • Adam S.

    Verified purchase

    Reviewed 8/20/21, United States.

    For the "fair" quality I would say this is definitely a great deal. Phone was in good condition and everything works 100%. Only thing is the phone was noticeably dirty out of the box. This does not matter much and will not effect my rating, just worth mentioning as it was weird. :)

    Galaxy S9+ 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    8/8/21

  • Russell P.

    Verified purchase

    Reviewed 8/12/21, United States.

    I was pleasantly surprised! The phone arrived promptly, works wonderfully, and is a great steal for the price with only minor cosmetic damages like scratches. Will definitely be buying from here again.

    Galaxy Note9 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    7/30/21

  • Todd A.

    Verified purchase

    Reviewed 7/30/21, United States.

    I’m not much of tech guy, but the situation was, I had the same exact phone before it broke. It had enough memory , but once I bought the exact same phone to replace it - I did a full transfer/reload of my back-up, and fir sone reason , it said not enough memory.

    iPhone 7 Plus 32GB - Black - Unlocked

    Condition

    Fair

    Purchased

    7/20/21

  • Kate M.

    Verified purchase

    Reviewed 7/15/21, United States.

    Great product, and excellent customer service both times I have worked with Back Market. I previously bought a phone from here but when I went to activate it I had lots of problems and ended up having to send the phone back. They issued my refund with no problem or extra questions asked. I truly believe this company cares about their customers. Great job.

    iPhone 8 256GB - Space Gray - Locked AT&T

    Condition

    Fair

    Purchased

    7/3/21

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