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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

7,320 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Samuel C.

    Verified purchase

    Reviewed 12/6/25, United States.

    Came in pitch-perfect condition, Arrived on time, packaging was professional, came with everything it needed, slight visible damage to the exterior and no damage to the interior. All in all, a very good product and very good service, 5/5.

    Condition

    Fair

    Purchased

    11/7/25

  • Jennifer C.

    Verified purchase

    Reviewed 11/4/25, United States.

    I am enjoying my "new-to-me" iPhone 12Pro. It came quickly, was packaged securely, and was in perfect condition. The set-up process was very straightforward. My previous iPhone had a home button, so there's been a learning curve, but I'm becoming more comfortable with the differences. It pairs beautifully with my Apple watch (also "new-to-me" via Back Market), so i'm able to be safer and better connected than ever. Back Market's customer service has been excellent throughout every transaction. I highly recommend!

    Condition

    Excellent

    Purchased

    10/18/25

  • Kavyn C.

    Verified purchase

    Reviewed 8/12/25, United States.

    I chose the "good" condition and I was actually quite surprised how much damage there was on the front. There are two large/very noticeable scratches on the front and there are dents/scratches all around the edges of the computer. I also experienced the "tab" and "caps lock" key sticking. I reached out to Back Market to see if that is a normal issue on refurbished items. They said it is not and gave some suggestions. While the keys are still sticking after their suggested fixes, I decided to keep the computer because as far as how it runs, it is great. The issue are mostly esthetic and I'm not too worried about that.

    Condition

    Good

    Purchased

    7/25/25

  • Amanda V.

    Verified purchase

    Reviewed 6/28/25, United States.

    I have now purchased 3 Ipads from Back Market. They have all arrived as described, extremely fast (one even arrived next day), and couldn't be happier with how they work. I will always check Back Market first before shopping anywhere else. Now to find me a phone. Thank you, Back Market!!!

    Condition

    Excellent

    Purchased

    6/13/25

  • Jeffrey H.

    Verified purchase

    Reviewed 4/29/26, United States.

    The MacBook Air is working great for me. The device arrived to my house on time and in good condition. There is very little to no wear on the casing.

    Condition

    Good

    Purchased

    4/12/26

  • Alana M.

    Verified purchase

    Reviewed 4/19/26, United States.

    It work great

    Condition

    Fair

    Purchased

    4/8/26

  • Griselda R.

    Verified purchase

    Reviewed 4/17/26, United States.

    best think ever purchase

    Condition

    Excellent

    Purchased

    4/10/26

  • Carla J.

    Verified purchase

    Reviewed 4/16/26, United States.

    It’s great!!

    Condition

    Good

    Purchased

    3/27/26

  • Josh P.

    Verified purchase

    Reviewed 4/15/26, United States.

    Shipped faster than expected and functions great!

    Condition

    Fair

    Purchased

    3/29/26

  • Mark G.

    Verified purchase

    Reviewed 4/15/26, United States.

    Looks great and works perfect! Definitely recommend going this route

    Condition

    Fair

    Purchased

    3/30/26

181 products