The Cellular Resource

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

4,491 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.2/5

  • Overall performance

    3.8/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Gabrielle G.

    Verified purchase

    Reviewed 9/24/23, United States.

    Love love love my new iPhone 11! Wouldn’t switch it out for a different one for right now, it works for me and gets the job done:). My only concern is I’ll charge the phone then it will die all the way to 10% not really sure why:(… And sometimes my front screen will pop out alittle like someone didn’t full secure it? Those are my only conecerns.

    Condition

    Good

    Purchased

    9/12/23

  • Isabel E.

    Verified purchase

    Reviewed 9/21/23, United States.

    Everything was great! Ordered it in good condition and it had literally only one tiny scratch, up to date on iOS (can only go up to like 12.5.7) and super easy to set up. Delivery re-delivered on a day my complex was open and was earlier than expected!! It also came with a compatible charger

    Condition

    Good

    Purchased

    9/13/23

  • Trishelle B.

    Verified purchase

    Reviewed 8/11/23, United States.

    I recently purchased the iPhone 11 and overall it's been great! The only issue I've noticed is that the microphone seems to break up during calls. It's a bit frustrating. Will have to get it looked at

    Condition

    Excellent

    Purchased

    8/8/23

  • Damaris V.

    Verified purchase

    Reviewed 4/19/26, United States.

    Came just as expected, not a single noticable scratch or defect. Works just as new.

    Condition

    Premium

    Purchased

    3/29/26

  • Oleksandr M.

    Verified purchase

    Reviewed 4/11/26, United States.

    I'm using the device for a few days now and it looks and works like new.

    Condition

    Premium

    Purchased

    4/3/26

  • Ben N.

    Verified purchase

    Reviewed 10/21/24, United States.

    Received phone is short time, but it would not synch up to my carrier. I contacted both Backmarket and Visible, and it was determined that there was an issue with the phone. I returned it with no questions asked, and was credited the purchase price almost immediately. I was happy to order another phone , and this one works flawlessly. Great customer service, and fast shipping.

    Condition

    Excellent

    Purchased

    10/7/24

  • Corinne A.

    Verified purchase

    Reviewed 6/18/24, United States.

    I ordered the excellent refurbished iPhone 11 Pro Max. 8 months later the battery started expanding and separating the front from the back. I contacted back market and they sent me a replacement. Then 8 months later again the same issue is happening with the replacement phone. The battery is not only expanding but it also isn’t holding a charge for long. Back market won’t do anything because my warranty on the original phone has ended. If the phone is excellent quality it shouldn’t be breaking within 8 months.

    Condition

    Excellent

    Purchased

    2/16/23

  • Anitrius A.

    Verified purchase

    Reviewed 4/19/24, United States.

    I got excellent condition iPhone 11 with a new battery. I have to admit that I thought I was going to have to send it back because there was a display error but after checking into what that was and finding out that it eventually will go off I can say I am happy to say I am very happy. However if the notice doesn’t go off in 25 days I will be returning it.

    Condition

    Excellent

    Purchased

    4/12/24

  • Camryn O.

    Verified purchase

    Reviewed 3/6/24, United States.

    My heart is bursting, took me forever to write this it’s been almost two months dunce I’ve had it and no issues!! I’ve ordered a Mac book pro on here too and it gets here tomorrow! Both orders got here a day earlier I’m THRILLED 🤩

    Condition

    Fair

    Purchased

    1/8/24

  • Mike S.

    Verified purchase

    Reviewed 12/13/23, United States.

    everything with the phone was fine. it was in very good condition, and arrived on time (actually a day early). my only complaint was that I needed to buy 2 phones, but the website only let me order one at a time - this was a relatively minor inconvenience, but meant that I was getting double the emails in my inbox tracking order status, asking for customer feedback etc.

    Condition

    Good

    Purchased

    11/28/23

5 products