Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for

Overall rating

58 verified reviews

Rating details

  • Battery

    4.5/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.7/5

Reviews

  • Tamara S.

    Verified purchase

    Reviewed 1/7/24, United States.

    Was not able to track phone because I did not make an account. I didn’t realize customer service was only accessible via an account. Phone delivery tracking happened but it was 2 emails on the day it delivered. Phone arrived in good condition. Battery has a long life so far. We are happy with this purchase.

    Galaxy A54 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/21/23

  • John T.

    Verified purchase

    Reviewed 1/26/25, United States.

    Ordered and paid for an unlocked phone. After working on it for 4+ hours, I found out that it came locked to Verizon. Sent it back on 1/17, but still hasn't arrived at vendor. Then it will be another week or two before I receive a replacement. I've always had good experience with Backmarket until this time.

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/13/25

  • Gary D.

    Verified purchase

    Reviewed 5/12/25, United States.

    Not Back Markets fault but this phone is a piece of crap. So slow, locks up closes apps randomly and restarts when ever it wants. This was a cheap phone to get me through until i can order the Fold 7. I may be ordering the fold 6 and hoping i get a good trade in down the road

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    5/1/25

  • Jerry L.

    Verified purchase

    Reviewed 9/1/25, United States.

    Phone works well and instructions on xfer very clear.

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/21/25

  • Kenneth B.

    Verified purchase

    Reviewed 8/17/25, United States.

    Easy swap and transfer

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    8/5/25

  • Esther A.

    Verified purchase

    Reviewed 7/24/25, United States.

    Works perfectly fine..got charging cord and blocks also

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    7/7/25

  • Brittney J.

    Verified purchase

    Reviewed 7/13/25, United States.

    the phone works great, my son loves it.

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    6/28/25

  • Donnie M.

    Verified purchase

    Reviewed 3/14/25, United States.

    It fills all my boxes, fast,great price and it is like new to me. Just as you advertised. Back Market Rocks!

    Galaxy A42 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/8/25

  • Mike W.

    Verified purchase

    Reviewed 6/1/24, United States.

    Received a phone in like-new condition. Shipping was quick, and the phone was well-packaged. I have ordered other items since then, and anticipate the same quality. Thanks!

    Galaxy A54 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    3/24/24

  • Jason F.

    Verified purchase

    Reviewed 12/9/23, United States.

    This has been my 8th phone I have bought from Backmarket. Everyone of them has worked perfectly and lasted at least 4 years.

    Galaxy Note20 Ultra 5G 128GB - Bronze - Unlocked

    Condition

    Excellent

    Purchased

    10/23/23

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