ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,786 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Chalawrence J.

    Verified purchase

    Reviewed 11/1/21, United States.

    My iPhone is in perfectly good shape. No scratches anywhere on the phone. Camera is still amazing just like when the iPhone 7 Plus first came out by apple. I will say voice control comes on out of nowhere even though it’s turned off but other than that it’s a great phone. Plus it’s at 82% battery life. Still good

    Condition

    Excellent

    Purchased

    10/20/21

  • Austin F.

    Verified purchase

    Reviewed 10/5/21, United States.

    My first experience with Back Market was overwhelmingly positive all around. I bought a “very good” condition iphone 11 and when it arrived i could not find a single scratch or mark anywhere on it. The payment was secure and not a hassle. the only thing about it that would make you think it wasn’t brand new was the packaging, which was secure and easy to open. The battery was either replaced or barely even used, and there are no functional problems whatsoever. I do not foresee having any issues with it anytime in the near future and I would recommend Back Market and it’s sellers to anyone looking to buy a like new iphone but doesn’t want to pay the premium.

    Condition

    Excellent

    Purchased

    9/23/21

  • Terrence R.

    Verified purchase

    Reviewed 4/17/21, United States.

    I received this iphone on time. I immediately transferred all my info from my old iphone 7 easily. I can immediately tell this was waaaay more faster. There were minor dents on the edges; the screen was fine. Battery was 100%, that was a surprise. I put in a a Lanhiem hardcase which is indescructable. I don't know how people can buy a new iphone while these refurbished ones are a great value. I assume they want that Apple plan or something. This was my third iphone I bought. The last one,a 7, I gave to my mother to upgrade her to an Apple phone. The price I paid for was fair. I would recommend this site for iphone products.

    Condition

    Excellent

    Purchased

    3/28/21

  • Charlene P.

    Verified purchase

    Reviewed 7/9/20, United States.

    I LOVE LOVE LOVE this phone! Shipping was fast and safe. The phone I treated myself to is the iPhone XS Max and let me tell you it is everything I thought it would be! It’s replaced my t.v. I now have sooo much free’d up space. Super fast internet. Home tab is different from other iphones(so I hear) but was easy to adjust to and kinda more convenient. I was previously the owner of a galaxy S7 so yeah.....and cudos to BACKMARKET for always holding me and my family down!!!! (Still can’t work emojis but I’ll get there) Both of my daughters phones were brought here. ( iPhone 8 and a iPhone 7) PLEASE PLEASE don’t underestimate buying a refurbished phone from here.. no contract. No problems and super support!!! 5 stars!!!!

    Condition

    Excellent

    Purchased

    6/27/20

  • Benedicto K.

    Verified purchase

    Reviewed 10/12/23, United States.

    Have not encountered any issues so far.

    Condition

    Fair

    Purchased

    9/11/23

  • Souleymane K.

    Verified purchase

    Reviewed 8/20/23, United States.

    Like I expected goo

    Condition

    Fair

    Purchased

    8/9/23

  • Oyuki L.

    Verified purchase

    Reviewed 6/17/23, United States.

    It’s in good condition! Don’t really like the indented speaker on the top screen but I can live with it!

    Condition

    Excellent

    Purchased

    6/14/23

  • Gabriel F.

    Verified purchase

    Reviewed 1/14/23, United States.

    I was hoping for a CDMA unlocked phone, but this one will do. I guess I didn't select something. Anywho, the phone is great! Display has some burn in, but there are hardly any scratches. There was a screen protector on it that I happily removed. The sides of the phone have some paint peel, but for the price, I can definitely overlook that. Back glass is near flawless. It has the S-pen! Overall I'm happy with the phone

    Condition

    Fair

    Purchased

    1/2/23

  • Anil kumar P.

    Verified purchase

    Reviewed 10/24/25, United States.

    It’s locked and unable to have international SIM card

    Condition

    Fair

    Purchased

    10/5/25

  • Samantha B.

    Verified purchase

    Reviewed 7/27/25, United States.

    My phone is all scratched up screen is scratched up not Impressed

    Condition

    Fair

    Purchased

    7/15/25

53 products