ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,783 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Sanaa A.

    Verified purchase

    Reviewed 11/28/25, United States.

    I love this phone sooooo much, I’m so happy back market was able to provide me with such a great phone. The color is EVERYTHING!!!

    Condition

    Fair

    Purchased

    10/29/25

  • Jennifer A.

    Verified purchase

    Reviewed 5/19/25, United States.

    I have yet to be disappointed. I will never shop elsewhere when I need specific electronics.. thank you !

    Condition

    Fair

    Purchased

    5/6/25

  • Gonzalo A.

    Verified purchase

    Reviewed 5/8/25, United States.

    Fue asombroso mi mejor experiencia con ellos súper recomendable lo pueden hacer sin dudas las mías fueron de primero así pero después de recibir mi pedido fue todo un éxito

    Condition

    Good

    Purchased

    4/8/25

  • Bosslady N.

    Verified purchase

    Reviewed 2/26/24, United States.

    I ordered this for my 10 year old . The phone came in just 4 days I’m guessing that was just due to weekend 😊😊 I’ve been a customer since 2020 every time I’m ready to upgrade I’m coming here first no need to compare . Fast efficient service and excellent customer service for any issues that may arise immediate response is always imminent ☺️. 10/10

    Condition

    Good

    Purchased

    2/22/24

  • Tamia H.

    Verified purchase

    Reviewed 2/28/26, United States.

    I received my device everything was good until I went to set it up and it instantly starts glitching I’ve tried using the screen and it never let me swipe up to activate it . I’m now sending it back and very unsatisfied

    Condition

    Fair

    Purchased

    2/25/26

  • Miguel M.

    Verified purchase

    Reviewed 10/26/25, United States.

    I've always been happy with purchases with BackMarket. However this time my phone won't work correctly. And I really don't think it's a Back Market issue. It's a Samsung UI5 update issue. I have tried every possible thing suggested from Backmarkert and youtube and the phone just won't connect to mobile data. It will just get stuck and say no internet connection. The battery runs out quickly also. I have good chargers and sometimes it wont read that its connected. Incase of an emergency, this is not good. Beware of Samsung UI5 update phones.🫤

    Condition

    Fair

    Purchased

    10/13/25

  • Vevina G.

    Verified purchase

    Reviewed 6/8/25, United States.

    guys the phone is AMAZING no cracks 100% batery health TOO but my phone be getting a little hot when i call my bf😔 but i would definitely buy again!

    Condition

    Fair

    Purchased

    5/25/25

  • Yenys A.

    Verified purchase

    Reviewed 4/6/25, United States.

    It was a pleasant experience. Backmarket.com has affordable electronic merchandise at a top notch quality.

    Condition

    Good

    Purchased

    3/25/25

  • Kamari D.

    Verified purchase

    Reviewed 3/13/25, United States.

    well the controllers great i mean it works fine just that i didn’t get the d-pad like the one in the photo or the black and white controller i mean if yall didn’t have it just post the all black one and at lesstttt give me da d-pad i want 🙂‍↕️but other then those 2 things the controllers amazing

    Condition

    Good

    Purchased

    2/24/25

  • Ché K.

    Verified purchase

    Reviewed 12/27/24, United States.

    Never an issue when I order from here! As usual my package arrived as expected & operational as if it’s brand new! Always trusted!

    Condition

    Good

    Purchased

    12/21/24

49 products