304 verified reviews in the last 24 months.
Charles T.
Purchased on May 8, 2025
Verified purchaseLoving my Galaxy Note20 Ultra. Replaced my Note 9. Have had it a week and it's worked flawlessly and was in the condition requested. This is my 2nd phone through BackMarket. Customer service has been great when I needed it. Only glitch was that I upgraded for overnight shipping and didn't get it. Need to contact customer service about that.
Reviewed in the United States on May 24, 2025
Bobby L.
Purchased on October 20, 2023
Verified purchaseBefore I bought the Note 20 Ultra 5g back in October 2023, I looked around and did my research. From the phone itself to the distributor. I didn't want to waste my money on anything sub-par that couldn't do what I needed it to. Nor did I want to give my money to a shady company that's earned an infamous reputation & having multiple less than desirable reviews. When I found out about Backmarket and read into them and their family of tech savvy refurbishers,along with their mission, as well as all the reviews from satisfied customers; I thought I had found my new home for tech and electronics. 3 months later I'm still extremely happy with my phone and Backmarket. Btw I bought my phone in "fair" condition however with an exception of 1(one) tiny little faint scratch on the screen, it looks like it could pass for new. Bravo Backmarket team. 👏 Thank you.
Reviewed in the United States on February 3, 2024
Tina C.
Purchased on November 9, 2023
Verified purchaseThis phone is phenomenal,my first Note after many Galaxy phones. Perfectly described, beautiful & function like a new phone so far. This was my first refurbished phone & first time using Back Market. I'm very impressed with everything and will never buy new again.
Reviewed in the United States on November 30, 2023
Bobby S.
Purchased on March 21, 2025
Verified purchaseI'm blown away at how much in great condition this is, given that I purchased it at fair condition. I am also astounded that Samsung phones after this one just don't have a microSD slot. If the phone after this one had the micro SD slot, I would have bought otherwise, but this one did and it also has a well sufficient amount of ram, which should have never decreased in phones after this, but it did. Samsung's trying to become Apple, and it's a sheeeit show.
Reviewed in the United States on April 6, 2025
Winnie M.
Purchased on January 12, 2024
Verified purchaseThis is the Best Purchase made in January this year. The phone came in good condition,unlocked and with very little scratches that aren't noticeable. I really LOVE my purchase and Back Market is my favorite website to buy refurbished phones. Mine is just as good as a new one.
Reviewed in the United States on February 2, 2024
Lakita W.
Purchased on February 26, 2025
Verified purchaseOverall, the phone is as advertised. It isn't enjoyable that it's actually not the original stylus and the phone, or should I say the stylus with the Bluetooth attached. I guess when you buy a phone, you should expect to be able to use all of its features. That wasn't very pleasant. You should have been advertised saying Bluetooth will not be on the stylus. Because that makes a huge difference. So it looks like they talked about it. I used an $8 stylus and stuck it in.
Reviewed in the United States on March 5, 2025
Lycan P.
Purchased on December 16, 2024
Verified purchasephone works great except for the fact that if you have biometrics on (fingerprint unlock specifically) it'll regester occasional bursts of quick taps around the area of the thumbprint sensor. it works fine without fingerprint unlock but I would like to have my fingerprint unlock back. I'll try sending it somewhere to get the touch digitizer replaced but it is a little disappointing considering I payed extra for "excellent" condition.
Reviewed in the United States on December 26, 2024
Here’s what you help prevent on average by choosing a reborn smartphone over a brand new one.
That's like driving an SUV from NYC to Chicago.
That’s around the weight of a baseball.
That's like 20 dogs digging in your yard for a week.
That's like running a faucet for 3 days
SM-N986UZKAXAAManufacturing part numbers (MPN)
BlackColor
6.9Screen size (inches)
Galaxy Note20 UltraModel
AndroidOS
1440 x 3088Resolution
USB-CConnector
UnlockedCarrier compatibility
256 GBStorage
Manufacturing part numbers (MPN) | SM-N986UZKAXAA |
Color | Black |
Screen size (inches) | 6.9 |
Model | Galaxy Note20 Ultra |
OS | Android |
Resolution | 1440 x 3088 |
Connector | USB-C |
Carrier compatibility | Unlocked |
Storage | 256 GB |
Memory | 12 GB |
Screen type | Dynamic AMOLED 2X |
Network | LTE |
Manufacturer Ref. | SM-N986U |
Memory Card Slot | microSDXC |
Verizon compatible | Yes |
AT&T compatible | Yes |
T-Mobile compatible | Yes |
Release Year | 2020 |
Last OS Compatibility | No |
Foldable | No |
Front camera | 10 megapixels |
SAR head | 0.57 |
SAR body | 1.02 |
Series | Samsung Galaxy Note |
SIM card | Physical SIM + eSIM |
Retro tech | No |
Main camera | 108 megapixels |
Color (official name) | Mystic Black |
Company name | Samsung Electronics |
Company email address | support@samsung.com |
Company postal address | Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS, UK |
Brand | Samsung |
Weight | 7 oz |
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