ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,783 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Nathan G.

    Verified purchase

    Reviewed 1/29/26, United States.

    Good. Phone was in great shape. Only issue i'm having is with the speaker on phone calls. The volume is so low i can barely hear. I have to put it on speaker to have a normal conversation. Other than that, Phone was delivered in good condition and they also included a charger with purchase.

    iPhone XR 64GB - Red - Unlocked

    Condition

    Fair

    Purchased

    12/27/25

  • Manny S.

    Verified purchase

    Reviewed 12/7/25, United States.

    I'd lost my S21 phone so I had to start from scratch, but was able to get almost every app installed on the S22 that I had. I've got a few more to go, but the phone is working great!

    Galaxy S22+ 5G 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    11/21/25

  • Zach&nikki F.

    Verified purchase

    Reviewed 1/18/26, United States.

    It’s a great phone. I’m still trying to figure out why it gets extra hot when I use certain apps. Otherwise, it’s perfect!

    iPhone 14 512GB - Red - Unlocked

    Condition

    Fair

    Purchased

    1/3/26

  • Michael B.

    Verified purchase

    Reviewed 11/12/25, United States.

    Delivery was fast without problems. The phone looks great and works fine. This is my 2nd BackMarket purchase - I will happily buy again. Thanks!!

    Galaxy S20+ 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    10/28/25

  • Rob S.

    Verified purchase

    Reviewed 11/6/25, United States.

    The iPhone 16e I received had an IMEI that registered as being a stolen, it was Blacklisted and could not be connected to a service provider. I returned it for a refund which was sent relatively quickly. The question I have is why would I be sent a device that has been reported as stolen?

    iPhone 16e 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    10/23/25

  • David D.

    Verified purchase

    Reviewed 4/6/25, United States.

    I like everything about it. I wish I had an owners manual. the screen is not very responsive to my fingertips. I have to use a stylus sometimes. The keyboard is small. I make many mistakes because I have big fingers.

    Galaxy S21 5G 128GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    3/25/25

  • Karen G.

    Verified purchase

    Reviewed 1/20/25, United States.

    The watch is fine. Not crazy about the band but I can probably get another. Also, I have to charge it every night. I’m not sure if that’s normal. But I tell you, for the price I paid and the speedy delivery, Back Market can’t be beat! I think this is my fifth purchase and I have never had a problem. Keep up the good work!

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Excellent

    Purchased

    1/3/25

  • John O.

    Verified purchase

    Reviewed 11/27/25, United States.

    Received the iPhone in good time, got it set up for my son and he is busy using and learning more about it. Phone is in advertised shape, battery health was right at the guaranteed 85% so we’re all good now.

    iPhone 14 Plus 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    11/7/25

  • Paul W.

    Verified purchase

    Reviewed 6/14/24, United States.

    My daughter got this phone. It was the perfect condition and works perfect. She loves this phone it was two apple upgrades higher and cost a little over 500. Thankyou back market was great experience. Will do business again in the future.

    iPhone 14 Pro Max 128GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    5/27/24

  • Seth S.

    Verified purchase

    Reviewed 3/15/26, United States.

    Shipping took days longer for this device than the one I got for my wife at the same time, despite traveling half the distance. Device came in unusable. An account was set up from the seller, yet no password was provided. Support was able to help, but then I still had to reset it, which required further technical know-how to fix the security settings. Thankfully, the laptop is in good condition, and now that I fixed the sellers multiple mistakes, it’s working well.

    MacBook Pro Retina 13-inch (2019) - Core i5 - 16GB - SSD 256GB

    Condition

    Good

    Purchased

    3/4/26

45 products