TheRightOne

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Based in United States

Overall rating

1,022 verified reviews

Rating details

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.6/5

  • Accessories

    4.5/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Mark J.

    Verified purchase

    Reviewed 12/16/25, United States.

    I ordered this product in error due to an unclear and misleading product description that failed to clearly indicate it was not a 2nd generation model. Within five minutes of placing the order, I realized the mistake and immediately requested cancellation. Despite the request being made almost instantly, I was told the order was already “processing” and could not be canceled. As a result, I am now being required to wait for delivery, take photos, travel to a UPS store, and provide documentation just to return an item I never intended to purchase—all due to inaccurate or insufficient product information. This process places the burden entirely on the customer for an error that could have been prevented with a clearer product listing or a reasonable cancellation window. Denying a cancellation request made within minutes is unreasonable and not reflective of good customer service.

    Condition

    Excellent

    Purchased

    12/12/25

  • Lee W.

    Verified purchase

    Reviewed 12/11/25, United States.

    Shipped on time and charges and works just fine! Looks and works like new.

    Condition

    Excellent

    Purchased

    11/22/25

  • Arlyn T.

    Verified purchase

    Reviewed 12/11/25, United States.

    Very good and loved it.

    Condition

    Excellent

    Purchased

    11/28/25

  • Mohamed M.

    Verified purchase

    Reviewed 12/9/25, United States.

    Great

    Condition

    Good

    Purchased

    11/22/25

  • Hunt L.

    Verified purchase

    Reviewed 12/7/25, United States.

    Just like new at a much better price!

    Condition

    Good

    Purchased

    11/23/25

  • Edgar A.

    Verified purchase

    Reviewed 12/4/25, United States.

    Love BackMarket, they always got the best reliable tech.

    Condition

    Excellent

    Purchased

    11/28/25

  • Adeyinka A.

    Verified purchase

    Reviewed 3/11/25, United States.

    The ipad performs like brand new . It also looks brand new

    Condition

    Excellent

    Purchased

    2/16/25

  • Sary B.

    Verified purchase

    Reviewed 2/16/25, United States.

    It was pretty much a brand new iPad! No physical flaws and works great. Thank you!

    Condition

    Excellent

    Purchased

    1/31/25

  • Kion M.

    Verified purchase

    Reviewed 5/2/26, United States.

    Condition

    Excellent

    Purchased

    4/29/26

  • Daniel L.

    Verified purchase

    Reviewed 5/1/26, United States.

    Condition

    Good

    Purchased

    4/12/26

63 products