TurtleScreen

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

241 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

Reviews

  • David A.

    Verified purchase

    Reviewed 12/22/24, United States.

    wasn't in excellent condition

    Condition

    Excellent

    Purchased

    12/19/24

  • Isaac H.

    Verified purchase

    Reviewed 7/27/23, United States.

    I'm very frustrated. Order came as T-Mobile, not unlocked. So my Verizon network clashed with it. The , as it was setting up I left it plugged in and it barely maintained a charge. In fact it lost charge when charging and the phone got extremely hot. I'm looking to return this as soon as possible. This is my 2nd very bad experience with this website. 1st time I ordered this it was canceled due to a stock problem. Then I pay $50 more and it comes the wrong version and with a defective battery... "Excellent"

    Condition

    Excellent

    Purchased

    7/24/23

  • Serena Y.

    Verified purchase

    Reviewed 7/3/23, United States.

    I needed a new phone in time for a trip and ordered an unlocked Samsung S21 FE. I received it locked to AT&T and am now having to start the process of getting it returned and it. Very frustrated as this kind of mix up is very unprofessional and inconvenient.

    Condition

    Excellent

    Purchased

    6/27/23

  • Sherry C.

    Verified purchase

    Reviewed 6/28/23, United States.

    On the website, it says that it supports all carriers. But I could not activate it with Xfinity or US mobile. A look up on the IMEI shows that it is not compatible and the phone was registered in Ireland instead of the US.

    Condition

    Fair

    Purchased

    6/23/23

  • Jon S.

    Verified purchase

    Reviewed 7/2/23, United States.

    Excellent condition was ordered but phone has larger chips on two corners. Would appreciate a partial refund for Good condition

    Condition

    Excellent

    Purchased

    6/26/23

  • Tomas S.

    Verified purchase

    Reviewed 6/6/23, United States.

    terribly packaged, it is a miracle that the phone wasn't damaged. They sent it with a missing sim card tray and when I contacted them I got no response usually I have good experiences on this app but this one is atrocious.

    Condition

    Excellent

    Purchased

    5/30/23

  • Ernst G.

    Verified purchase

    Reviewed 6/16/24, United States.

    Very nice

    Condition

    Good

    Purchased

    6/3/24

  • Grace A.

    Verified purchase

    Reviewed 2/8/24, United States.

    The battery does not last long. Fully charged battery will drain before 3 hours. Not happy with the phone performance.

    Condition

    Excellent

    Purchased

    11/24/23

  • Dennis M.

    Verified purchase

    Reviewed 9/5/23, United States.

    incredibly slow, shouldnt have used USPS. and sent the wrong phone, i recieved an iphone 13, not 14.

    Condition

    Excellent

    Purchased

    8/24/23

  • Hicham A.

    Verified purchase

    Reviewed 7/6/24, United States.

    The phone has unoriginal parts and displays a message when turned on. I would like to return it please thank you.

    Condition

    Good

    Purchased

    6/21/24

19 products