This phone quickly made me love the iPhone 12 pro max. It quickly became my favorite apple phone of all time. I received this phone in November & it was perfect until about May. In May, 7 months after receiving this phone, the battery health hit 70 percent. Since then, this phone does not work off of the charger. I have to use a portable charger in public at all times to be able to use my phone or else it shuts off. This phone was great for those 7 months, but now it is the bane of my existence. Will be getting my new phone, that I am unfortunately required to buy only 7 months after buying a phone, from elsewhere.

After three months of use I have to say that I am impressed with my iPhone 12 Pro Max. I bought this phone in good condition, so I did notice some scratches on it; however, it works flawlessly. I have used BackMarket.com for many electronics over the years, and I highly recommend them to anyone in need of an upgrade.

I received my iPhone 12 Pro Max in excellent condition. No visible scars or scratches. Phone was new. I had no issue with transferring data from one phone to the other. This is my second phone from back market. I will continue to use back market to order phones.

This iPhone 12 Pro Max was in nearly new condition and has worked almost flawlessly. On rare occasions, it fails to turn off via the normal button slide. However, the solution is very simple and is done in seconds. A great buy.

I wasn't sure what to expect because I've only ordered my kids phones from here (I've ordered my own from "regular"stores thinking I'd get better quality) & I usually choose "excellent condition". This time I needed a phone like yesterday & due to my circumstances@ the time I had to go with the cheapest option. I was pretty sure it wasn't gonna be pretty but I've ordered from back market so many times I knew it would at least be fully functional. I was so wrong. I got the gold iphone 12 pro max & it's the prettiest phone I've ever owned! Apparently "fair" means it has scratches so tiny they're barely visible to the naked eye. You literally have to search for imperfections. If someone told me this was a brand new phone I'd 100% believe them. I Couldn't be happier with my phone or the amazing price tag! I f*#%ing love Back Market!!

so far so good, a very nice example of a refurbished phone. I have no reason to buy electronics from any other source, I check back market first.