UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,129 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Danny L.

    Verified purchase

    Reviewed 1/15/26, United States.

    ordering was easy and fast delivery also phone works great. totally pleased

    iPhone 12 128GB - Green - Locked AT&T

    Condition

    Good

    Purchased

    12/18/25

  • Tierney C.

    Verified purchase

    Reviewed 12/31/25, United States.

    Very new feel! Got it for my mom and she loves it! No complications and it looks very new!

    iPhone 13 128GB - Midnight - Locked AT&T

    Condition

    Good

    Purchased

    12/16/25

  • Frank E.

    Verified purchase

    Reviewed 12/13/25, United States.

    Nice phone

    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    11/29/25

  • Jazemine S.

    Verified purchase

    Reviewed 9/26/25, United States.

    Really good and came three days before shipping date, satisfied customer

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    9/24/25

  • Eric L.

    Verified purchase

    Reviewed 9/21/25, United States.

    Great device and price

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    9/6/25

  • Jen B.

    Verified purchase

    Reviewed 7/7/25, United States.

    The experience was going well as far as customer support till I got device which I was concerned with even ordering from backmarket due to the bad reviews. I paid for excellent condition. Did not receive excellent. i paid for unlocked I received locked at&t which i do i have cricket so it will work as they are at&t. The phone screen has a thin 3/8 inch scratch on it. they guarantee screen has no scratches. i i am literally only using phone for calls texts and internet so i am willing to just accept it since i got it already as long as they adjust to the proper price of an at&t locked good condition phone which is approximately $35 difference. they have not responded to me so i will dispute with my bank on the grade difference. i paid for excellent because i wanted to make sure it was all good but its clear that doesnt matter. they send what they want to anyways. i wanted unlocked in case i need to change couriers down the line but that doesn't matter either they send what they want to anyways.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    7/1/25

  • Rose C.

    Verified purchase

    Reviewed 1/20/25, United States.

    I love it although I would recommend getting a better phone with more storage because I used mine to fast Other thank that I would totally recommend!

    iPhone 7 32GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/6/25

  • Rahidul A.

    Verified purchase

    Reviewed 8/23/24, United States.

    The item worked REALLY well. However, I suggest you get a heavy battery since using it day to day (with cracks and issues along the journey) caused the battery to deplete. other than that, works REALLY well, and definitely is a high recommend for a starter phone for a teen!

    iPhone 8 128GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    4/25/23

  • Craig H.

    Verified purchase

    Reviewed 11/8/23, United States.

    Perfectly happy with this purchase. Arrived on time in 'Good' condition, with a battery life of 89%. I'm not a phone guy, but this definitely a step up from my Iphone7. Was able to reuse my existing Otterbox case. Cheaper than the AZN website.

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    10/22/23

  • Antony P.

    Verified purchase

    Reviewed 4/8/26, United States.

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    3/24/26

43 products