UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,129 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Timothy C.

    Verified purchase

    Reviewed 4/30/25, United States.

    The phone is in excellent condition and I love being able to just throw in my SIM card and use it immediately. Great price and great product.

    Condition

    Good

    Purchased

    4/12/25

  • Leah P.

    Verified purchase

    Reviewed 5/29/24, United States.

    Super fast delivery!

    Condition

    Excellent

    Purchased

    5/28/24

  • Austin B.

    Verified purchase

    Reviewed 10/8/23, United States.

    My phone felt brand new besides for one minor scratch on the back of the screen. Another problem was this phone was supposed to be unlocked but there is a T-Mobile app pre-installed and when you set up the phone it is littered with T-Mobile logos. This is just a side phone so it isn't a massive problem for me but I can see why someone would feel scammed because of that. Sadly, I did drop my phone the first day I got it and now the entire back screen is cracked, although I won't deduct stars due to specifically this because this was my fault.

    Condition

    Excellent

    Purchased

    10/4/23

  • Timothy C.

    Verified purchase

    Reviewed 9/22/23, United States.

    The good: the phone was exactly as described. No issues with setup or installing a SIM card or transferring my old phone information to it. The Bad: there was nothing bad with the transaction or the phone. The Ugly: the duckling turned into a swan without a fuss

    Condition

    Excellent

    Purchased

    8/21/23

  • Sami K.

    Verified purchase

    Reviewed 3/23/26, United States.

    The battery die in less than an hour. Even with battery saver on. Even if you leave the phone and do nothing, the battery still dies. For example it loses 20% charge in 5-10 mins just sitting there. Not usable for anything at all. The condition is more than fair tho. It looks almost as brand new. They also did include a lightening bolt cable thankfully and I didn’t have to buy one.

    Condition

    Fair

    Purchased

    3/20/26

  • Dale K.

    Verified purchase

    Reviewed 3/21/26, United States.

    worked fine, although hard on battery

    Condition

    Good

    Purchased

    3/1/26

  • Clarence d S.

    Verified purchase

    Reviewed 3/13/26, United States.

    It’s working fine and in good condition.

    Condition

    Good

    Purchased

    2/26/26

  • Joanna B.

    Verified purchase

    Reviewed 3/11/26, United States.

    Everything went smoothly. The phone works perfectly and the delivery was fast.

    Condition

    Fair

    Purchased

    2/25/26

  • Robert V.

    Verified purchase

    Reviewed 3/4/26, United States.

    Very well

    Condition

    Good

    Purchased

    2/17/26

  • Stanley R.

    Verified purchase

    Reviewed 2/18/26, United States.

    I bought it for a friend, and he LOVES it. He also said your delivery service was wonderful!

    Condition

    Good

    Purchased

    2/4/26

42 products