UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,128 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Heath W.

    Verified purchase

    Reviewed 8/30/23, United States.

    This is one of many products I have purchased from BackMarket. I recommend it to all my friends. The product is always as described, in the proper condition, easy to start and you can't beat the trade in and the 12 month warranty. Even the Wal-Martians can't beat these deals.

    Condition

    Fair

    Purchased

    8/14/23

  • Rhonda C.

    Verified purchase

    Reviewed 1/17/26, United States.

    As always pleasantly suprised with back market. This is my third purchase and the phone is flawless and arrived on time.

    Condition

    Good

    Purchased

    12/19/25

  • Dahmier G.

    Verified purchase

    Reviewed 10/31/25, United States.

    10/10 if you scared to buy DONT BE ! trust it i did and i dont regret it was cheap and definitely worth it def buying again shipping was fast only 2 days and it was free shipping !

    Condition

    Good

    Purchased

    10/28/25

  • Nicole C.

    Verified purchase

    Reviewed 7/9/25, United States.

    Super quick shipping & great packaging! Product is perfect. Exactly as described....possibly better.

    Condition

    Good

    Purchased

    7/6/25

  • Sarah S.

    Verified purchase

    Reviewed 6/26/25, United States.

    I bought this phone for my daughter and it has been great. We have not had any issues with it. Shipped quickly and arrived exactly as described.

    Condition

    Good

    Purchased

    5/25/25

  • Kathy P.

    Verified purchase

    Reviewed 6/22/25, United States.

    Great phone. Excellent battery life. Very smooth transaction and quick shipping. I'll be recommending Back Market to others for sure.

    Condition

    Excellent

    Purchased

    6/8/25

  • Tyesha T.

    Verified purchase

    Reviewed 6/13/25, United States.

    Phone has been amazing! I'm typing this review on it now. The last back market phone I purchased had this weird film on the screen that kind of bothered me but glad that this phone doesn't have it.

    Condition

    Good

    Purchased

    5/25/25

  • Patrick G.

    Verified purchase

    Reviewed 5/10/24, United States.

    Once again, my experience with your product was excellent. My wife and I ordered up 2 of the samsung 20 fe 5g phones. They both performed flawlessly right out of the box. We are extremely happy with our purchase..

    Condition

    Excellent

    Purchased

    4/6/24

  • Kellye G.

    Verified purchase

    Reviewed 1/23/24, United States.

    I am still setting up the phone and so far, I like it a lot. It came earlier than I was lead to believe it would at checkout, which is pretty rad. I am still waiting on the earbuds, but I have no doubts that they will come on time. my only query... The Galaxy s10 I ordered takes a Type C charging cord, yet for some reason, this one came with a lightning cable (which obviously doesn't fit the type c port). I imagine it was a simple mistake but just to be THAT consumer, I'll ask... what gives? Or, is the lightening cable meant to be paired with the "Beats by Dre: earbuds" but switched places with the C cord for the delivery

    Condition

    Excellent

    Purchased

    1/20/24

  • Sabrina R.

    Verified purchase

    Reviewed 12/26/23, United States.

    2 year and 2 kids later still going strong. One of the best purchases I’ve made ever (I’m not even kidding).The seller must’ve replaced the battery because the battery is in better condition than my “new” iPhone 13 & 11. Extremely happy with my purchase worth every penny!

    Condition

    Excellent

    Purchased

    4/29/22

43 products