UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,128 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Jay K.

    Verified purchase

    Reviewed 11/24/24, United States.

    Smooth process from start to finish. Got the phone I wanted with free 2-day shipping. Would strongly recommend Back Market for the best in refurbished phones and tablets.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    11/11/24

  • Mandy G.

    Verified purchase

    Reviewed 3/6/24, United States.

    Just getting around to rating this as I'm looking into another new purchase. I purchased this iPhone 7 plus over 2 years ago and it's still going strong! No signs of wear or tear and I've somehow kept it that way. The only reason I'm looking to upgrade is becasue I can't seem to get all of the updates on this older version of iPhone anymore sadly. This was the second iPhone I purchased from back market and it's now the only place I will purchase phones from. I plan on purchasing 2 more phones in the next few months from back market.

    iPhone 7 Plus 128GB - Black - Locked T-Mobile

    Condition

    Excellent

    Purchased

    2/19/22

  • Yaneth G.

    Verified purchase

    Reviewed 12/4/23, United States.

    I purchased two iPad tablets for my boys and the quality of them were great. It was obvious they were new cosmetically but once I added cases and screen protectors you couldn’t tell the difference. A year out and they still work great.

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    12/17/22

  • Theodore L.

    Verified purchase

    Reviewed 10/19/23, United States.

    I ordered the iPhone 11 in “good” condition as a replacement for my broken iPhone X. Phone came in more than good condition with 100% battery capacity and no scratches. Works great and is fast. Will definitely be buying from them in the future.

    iPhone 11 64GB - Black - Locked AT&T

    Condition

    Good

    Purchased

    10/16/23

  • Clayton V.

    Verified purchase

    Reviewed 3/11/26, United States.

    When I was transferring my old iPhone to this one I noticed a difference in the screens. The replacement phone has an aftermarket screen that has a cooler temperature and feels different to the touch. It’s an ok screen but noticeably of lesser quality than the iPhone I replaced.

    iPhone SE (2022) 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    2/26/26

  • Ari M.

    Verified purchase

    Reviewed 1/19/26, United States.

    it’s as amazing as everything else i’ve gotten from here, you guys are truly a godsend and i’m constantly recommending others to use your site

    iPhone SE (2022) 64GB - Midnight - Locked AT&T

    Condition

    Good

    Purchased

    1/17/26

  • Zarahya M.

    Verified purchase

    Reviewed 1/15/26, United States.

    I got my phone sent fast. It works good for a iphone 7. In good condition and everything. I'm happy with what I got. No complains. Thank you!

    iPhone 7 32GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    12/29/25

  • Alicia C.

    Verified purchase

    Reviewed 3/12/26, United States.

    Saved me a lot of money replacing this phone, for my kids. Thank you. Works well! Can't even tell its a different phone.

    Galaxy S9 64GB - Gray - Unlocked

    Condition

    Fair

    Purchased

    2/26/26

  • Tanisha J.

    Verified purchase

    Reviewed 6/22/25, United States.

    I am pleased with my device. I've ordered in the past for my son. There aren't any complaints. I even recommended this site to a friend of mine. He's looking for a phone. He'll be purchasing from your site soon. Continue the awesome service and reasonable prices.

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Purchased

    6/11/25

  • Allida W.

    Verified purchase

    Reviewed 4/14/25, United States.

    Phone just as I ordered in excellent condition and works great.

    iPhone SE (2022) 64GB - Midnight - Locked AT&T

    Condition

    Excellent

    Purchased

    4/2/25

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