UPGRADE SOLUTION

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,122 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Sandra H.

    Verified purchase

    Reviewed 4/8/26, United States.

    the phone is great. I put a sim in but nothing happened. I'm not sure if it was the sim. so I took my sim out of my phone that I use everyday and still nothing happened. the sim I got is for a new service. help

    iPhone 7 32GB - Rose Gold - Unlocked

    Condition

    Good

    Purchased

    4/2/26

  • Laura N.

    Verified purchase

    Reviewed 3/12/26, United States.

    As a grandma I was pleased to find the iPhone SE-3 since I don’t want to give up my home button. It was well packaged and came very quickly. The case was in excellent condition. Battery life was 83% which is adequate since I keep it in a battery case. I was a little hesitant to order a refurbished iPhone but am happy I did. I will definitely recommend this company to others

    iPhone SE (2022) 128GB - Starlight - Unlocked

    Condition

    Good

    Purchased

    2/25/26

  • Carolyn F.

    Verified purchase

    Reviewed 2/26/26, United States.

    You are a thoroughly competent and reputable electronics dealer. I don’t know how to word this so techie folks will be impressed, but I have purchased 2 phones and a laptop from you and I will keep buying from you forever as long as y’all are in business.

    iPhone 7 32GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/30/26

  • Kameron Y.

    Verified purchase

    Reviewed 5/28/25, United States.

    This was an amazing item to buy I never would have a thought a iPhone 6s would come with 97% especially when it's refurbished and I honestly see no scratches on the phone although I didn't receivea charger hopefully I can get one sent out but at first I was skeptical about back market because I didn't know what to except but when it came in the mail I was super happy so I definitely recommend back market.

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    5/23/25

  • Ann H.

    Verified purchase

    Reviewed 2/5/26, United States.

    Got it for hubby, who list his phone and we couldn’t replace at store with one with home button, which he insists he needs! Fortunately a great gal at Verizon told me about the SE 2022, and now hubby’s happy again😊

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    1/9/26

  • Ty K.

    Verified purchase

    Reviewed 7/22/25, United States.

    I got the iphone 12 128GB-Black- Locked to AT&T- Excellent Condition. My package was here in 3 days! When I first got the phone I looked for any scratches and there were zero. Nothing on the screen and dents or anything. Getting the phone set up was a breeze as well it transferred over perfectly. Not to mention the battery is at 100% Maximum Capacity. All in All this was a great purchase.

    iPhone 12 128GB - Black - Locked AT&T

    Condition

    Excellent

    Purchased

    7/17/25

  • El T.

    Verified purchase

    Reviewed 10/10/23, United States.

    I just received my refurbished iPhone XR thru Fedex was very skeptical at first but I gave it a try and my iPhone came in 2 days work’s amazing no issues at all but besides the little nickes a phone cover case can cover that. In all I will definitely be buying from back Marcelo again very soon maybe that Apple Watch or the iPhone 13 very pleased with my purchase don’t ever hesitate to buy off BackMarket thank you

    iPhone XR 64GB - Black - Locked T-Mobile

    Condition

    Fair

    Purchased

    10/6/23

  • Sha L.

    Verified purchase

    Reviewed 11/16/25, United States.

    My device looks great, works great, and battery seems to be in good health. I am only using the music portion of this phone. I am not taking pictures, video or making calls. Not using anything at all except the music.

    iPhone 6s 128GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    11/5/25

  • Latrese L.

    Verified purchase

    Reviewed 6/30/25, United States.

    ’ve been using the Samsung Galaxy FE for a few days now, and I’m genuinely impressed! It delivers the performance and features of a flagship phone at a much more affordable price. The display is vibrant and smooth, especially with the 120Hz refresh rate—it makes scrolling and gaming feel super fluid. The camera quality is excellent, with crisp photos in both daylight and low-light conditions. Battery life easily lasts me through the day, even with heavy use, and fast charging gets me back up and running quickly. I also appreciate the sleek design and how lightweight it feels in my hand. Samsung didn’t cut corners with this phone—it feels premium without the premium price tag. Highly recommend the Galaxy FE to anyone looking for high-end features on a budget!

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    6/18/25

  • Guy S.

    Verified purchase

    Reviewed 12/29/25, United States.

    Great phone, this is my 3rd iPhone 8 I bought from BackMarket as a gift to my kids, good and reliable phone without having to deal with hefty prices and commitments

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    12/19/25

56 products