wireless guys dearborn llc

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Based in United States

Overall rating

333 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Andrea C.

    Verified purchase

    Reviewed 2/5/26, United States.

    Bought second hand, does have signs of wear, I put a screen protector on it and a case at all times. I only had it for couple months and found your site.

    Condition

    Good

    Purchased

    1/31/26

  • Danielle H.

    Verified purchase

    Reviewed 1/26/26, United States.

    I absolutely love my iPad! Looks and works like brand new.

    Condition

    Excellent

    Purchased

    1/15/26

  • Dennis W.

    Verified purchase

    Reviewed 8/21/25, United States.

    Didn’t take long to receive and the phone is in excellent shape thanks for exceptional customer service

    Condition

    Excellent

    Purchased

    8/7/25

  • Jack M.

    Verified purchase

    Reviewed 6/8/25, United States.

    I got the Premium Samsung Fold 6. The bad. It was not in a original box and did not have the factory peel off plastic it would have it it was un-used. It also was not reset back to factory settings. It did come in very good condition though. I would think it should have been sold as Excelent and not Premium. The good, I did get my purchase 1 day earlier than I expected. I do like my purchase. But, I think Excelent condition should be open box and like new. Premium, should be open box but absolutely not used with factory plastic seals and or factory case/box. But, I did get a good unlocked phone.

    Condition

    Premium

    Purchased

    5/27/25

  • Adrian S.

    Verified purchase

    Reviewed 3/30/25, United States.

    customer service was great. it came shipped quickly and was boxed up perfectly 👌🏾.... unfortunately it wasn't what I needed... but BM arranged the return for me and got me sorted out quickly.. thanks for a smooth transaction.

    Condition

    Excellent

    Purchased

    3/15/25

  • Brian S.

    Verified purchase

    Reviewed 4/9/26, United States.

    The battery lasts half a day and gets really hot. It did that from day one. My previous phone (13 Pro) in fair condition, performed better when I first bought it. It actually just started displaying these same symptoms because it's now on it's last leg. I expect better performance from a $400 purchase that rates a phone in excellent condition.

    Condition

    Excellent

    Purchased

    3/16/26

  • Albert K.

    Verified purchase

    Reviewed 4/5/26, United States.

    TEMPER YOUR EXPECTATIONS Scuffs and nicks are expected, but this arrived tarnished (aluminum finish has come off in a spot), the keyboard backlight is completely non-functional expect for three keys, 90% of the keys have oil stains on them, there was gunk caked on around the power button, and crumbs of food/dirt were all over the keyboard in between keys upon arrival. DEFECTIVE BATTERY/ PORT Most alarmingly, you have to keep wiggling the charger in/out of the port for it to charge. It’ll say ‘battery not charging, power source: battery’ for a few minutes. Sometimes it will charge, sometimes it wont. HARD TO TRUST QUALITY & POOR RELIABILITY Shocking what they call ‘refurbished’ these days. Clearly, they don’t properly inspect/clean before shipping out. My first time using backmarket.com — Will also be my last.

    Condition

    Fair

    Purchased

    3/28/26

  • Arnold C.

    Verified purchase

    Reviewed 3/4/26, United States.

    The device works great. The only issue I have is that ordered for excellent condition and the phone had lots of chips and not in “excellent” standard.

    Condition

    Excellent

    Purchased

    2/15/26

  • Denie M.

    Verified purchase

    Reviewed 12/29/25, United States.

    The iPad arrived in time. No scratches and working perfectly well.

    Condition

    Excellent

    Purchased

    12/19/25

  • Jeremy W.

    Verified purchase

    Reviewed 9/8/25, United States.

    I'm leaving this review with my new zflip. I love it. It showed up in 1 day after ordering it and was true to the description.

    Condition

    Premium

    Purchased

    8/28/25

51 products