Wisephone ER

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

811 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Lois I.

    Verified purchase

    Reviewed 6/19/20, United States.

    I love my new phone it is like it is brand new it was in perfect condition and I only paid a third of the price for a brand new one. I could not be any happier I am going pass on this great avenue for phones. I love that helping our land fill is a bonus.

    iPhone X 64GB - Silver - Unlocked

    Condition

    Good

    Purchased

    6/8/20

  • Bin X.

    Verified purchase

    Reviewed 9/6/19, United States.

    I was a little bit disappointed at first when I received the phone. The seller rated it as “Gold” grade which has minor scratches, dents that cannot be seen 8 inches away, however, the phone has some dents on one of the corners that is very much visible 2-3 feet away. However, after using for about a month now, I am very satisfied with it, everything else exceeds my expectation. With price I paid, I am very happy. If I will buy again, will buy from them.

    iPhone 7 32GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    8/29/19

  • Kyla B.

    Verified purchase

    Reviewed 4/16/23, United States.

    i got my phone in excellent coondition. it looks great, except the performance isnt excellent.the letters double whenn i type, and oftentimes the screen is blaack whenn i turn it on. the screen alsoo has sensitivity issues, like not pickking up when i touch the screen. i took it to a store and it turns out the screenn needs to be replaced. not the best experience buying from this site.

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    3/24/23

  • Josiah M.

    Verified purchase

    Reviewed 11/5/25, United States.

    MacBook Air (2022) 13-inch - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display

    Condition

    Fair

    Purchased

    10/18/25

  • Lauren G.

    Verified purchase

    Reviewed 4/28/22, United States.

    This was my first refurbished purchase ever and I got a fresh iPhone 13 that won't even turn on! It won't charge either. I tried everything I could find on the web to get this thing booted up and nothing. Extremely disappointed because there was so much positive hype about BackMarket but I totally got screwed.

    iPhone 13 256GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    4/25/22

  • Robert L.

    Verified purchase

    Reviewed 8/4/21, United States.

    …Can’t be anything but pleased with what I paid for what I received. Unfortunately, they had no refurbed iPad8’s for sale, so I had to buy new. Will check with these guys if I ever need electronics in the future.

    iPhone SE (2020) 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    7/15/21

  • Shaima H.

    Verified purchase

    Reviewed 4/15/21, United States.

    ordered a yellow, but after ordering was told it was out of stock and had to switch to a black. otherwise, absolutely no problems! shipping was fast and free and the one year warranty makes me feel very secure. had this phone for a few months now with absolutely no complaints! customer service is very easy to reach out to if needed. already purchased another device off this site and will be coming back for all my electronic needs!

    iPhone XR 64GB - Yellow - Locked T-Mobile

    Condition

    Good

    Purchased

    11/16/20

  • Greg W.

    Verified purchase

    Reviewed 3/30/21, United States.

    Ordered a phone from this company and six months later there was a glitch which killed the phone. But these guys went above and beyond to make things right and gave me many different options on how I would like to proceed. Plus they were always very quick to respond to any questions i have.I highly recommend these guys I will be buying again from them in the future thank you.

    iPhone XR 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    6/26/20

  • Breelyn B.

    Verified purchase

    Reviewed 12/25/20, United States.

    the phone was in really good condition! the only thing is that the screen is a little wonky like if there are words on the screen and i exit of that app i can still see the image or words in the background until it eventually fades. however it’s every faint so it doesn’t bother me too much but overall the phone is in great condition and functions work well!

    iPhone X 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    11/29/20

  • Anthony B.

    Verified purchase

    Reviewed 10/10/20, United States.

    I chose the "very good" condition option and glad I did. The phone appears to be just as good as new. It seems to work perfectly so far. I was a little apprehensive when I placed the order but it arrived earlier than predicted and I have no regrets. Highly recommended!

    iPhone XS Max 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    9/26/20

177 products