4.3/5

Average of 578 reviews from the past 6 months.

4-5 stars
77%
3-4 stars
14%
2-3 stars
4%
1-2 stars
5%
Layla H. Bought: 2 months ago
4.8/5
Loved my iPhone 8 Plus! Lasted 3.5 years and was great until the very end. The quality of the phone was impeccable and you couldn't tell it was refurbished at all. Now a loyal Back Market shopper! I have bought 3 phones so far for myself and my family (a new iPhone 11 for myself as we speak) and hav...

Jessica S. Bought: 2 months ago
4.9/5
If you’re unsure about getting a refurbished iPhone from backmarket, let this be your sign to just go ahead & do it. I bought the iPhone 8 Plus in the fair condition scared & nervous thinking it would be all messed up, but it is almost in perfect condition!! There’s a tiny little scuff on the corner...

Michelle P. Bought: 5 months ago
5/5
I bought the IPhone 8 Plus to replace my little demon SE 2017 IPhone I bought new 3 1/2 years ago. I am so happy with my new to me IPhone. I opted for good condition and received excellent quality. The exterior and screen is flawless and looks brand new. It came with 97% battery life which I was...

Parker K. Bought: 4 days ago
5/5
The iPhone we received is in great condition and has been functioning just fine! I found the process of sending my old iPhone to them to be refurbished and for us to receive money in return for it to be very simple. They even provided a prepaid shipping label to help with the shipping process.

Minh T. Bought: 2 months ago
4/5
According to my research and knowledge, an iPhone that is refurbished to the best form in the Back Market in terms of battery will be 80% or more. But when I received the device and checked it, the battery life was only 74%. Not what I expected, the rest is in very nice shape and less scratches and ...

Delphia P. Bought: 1 month ago
4.4/5
Love my new phone came early and I ordered excellent condition and it came in excellent condition glad to have went through with it was skeptical at first because it was refurbished but honestly wouldn’t change a thing

Jenn K. Bought: 1 month ago
5/5
Purchased this device as a gift for my Mom (mother-in-law) as her IPhone 6+ purchased through Verizon in 2015 having issues (slow & lagging along with freezing up)and soon to be unsupported in December 2022. She is absolutely Dead set on a home button so an iPhone 8+ 64Gb was the best option. She ...

Ray W. Bought: 1 month ago
4.5/5
Quality of product delivered and service from this reseller is one of the reasons I keep coming back to BackMarket. The phone was ranked "Very Good" and that's exactly what I received. This experience is a high-bar for other resellers. A year later, I'm a little disappointed with battery life - dead...

Danna M. Bought: 3 months ago
4.9/5
This is the 4th phone I have purchased for my family over the last few years using Backmarket. Every phone we have purchased has been exactly as described on the website. All 4 phones were delivered in a timely fashion and communication was great throughout the process. As an extra bonus I recently ...

Carrie M. Bought: 2 months ago
5/5
I love this phone. I do manage my time so that I don't become addicted to using it for games, etc, but I do like to play games. Using it for calls and other regular things is easy and great. I have bought refurbished phones before, saving a lot of money. As a senior citizen, I need to be wise about ...