4.4/5

Average of 351 reviews from the past 6 months.

4-5 stars
85%
3-4 stars
9%
2-3 stars
4%
1-2 stars
2%
Susan Q. Bought: 5 months ago
4.8/5
Quality of the new-to-me Samsung Galaxy S10e, quick delivery, and all things BackMarket have a 5 star rating from me. I am a very satisfied customer and will look to BackMarket for any electronics I need in the future. I like their "friendly interface" and give both thumbs up for their refurbish/re...

Brady H. Bought: 4 months ago
4.8/5
I can't tell if the phone was even used/refurbished. I purchased this to replace my existing Galaxy S10e, and there was still the original plastic film on the front screen that comes from the factory. I remember leaving it on my first phone before it started to wear out and needing to be replaced (w...

Donn S. Bought: 1 day ago
4.4/5
Who wants to spend full price on a phone? Not me, that's for sure. Back Market was the first website I found that sold fully refurbished smartphones, and also the most trusted website I have found so far. I ordered my phone for more than 60% off its original price, and it arrived at my house within ...

Benny K. Bought: 1 week ago
4.8/5
The S10e is great! I love the refurbished and second hand market. I had recently bought the S10 - a little longer model. But the side curvature design of the screen is easily cracked, and no use if you have a correct casing. But the S10e is awesome for what I need.

Tiffany G. Bought: 3 months ago
5/5
Love my new phone!! Fast delivery, received a day early. I can't even tell the phone is refurbished, perfect brand new condition. Everything works great and is the fastest phone I've ever had. Thank you so much!

Olushola O. Bought: 4 months ago
4.5/5
Wow, I must say I was really skeptical about refurbished phone but Back market swept me off my feet, the phone is as good as new, the battery is okay and everything about the phone is very good. The delivery came as said and no issue. I have been rocking my phone and I think a friend I recommend sho...

Paul D. Bought: 1 month ago
4.9/5
My Samsung Galaxy S10e suffered from the expanding battery "bug" that started splitting the case apart. I really like the S10e form-factor and feature and didn't want the cost or differences a new 20-whatever series would entail. I just wanted my S10e working, but that wasn't possible. So a guy at a...

Margaret Z. Bought: 6 months ago
4.6/5
It took 3 tries, but ultimately I got my Galaxy S10e and in what I would consider good, not fair, condition. The 4*, vs 5* was because the charging cable wouldn't seat properly in the first one sent (and confition was truly just fair with permanent smudges on the screen eitn edges of phone- yho...

Crystal T. Bought: 3 months ago
5/5
Works great. Great price an size. This is the 3rd one I have ordered recently for family members. Have ordered multiple things from Back market an the delivery is super fast. All the products have been in mint condition. Customer service was awesome when my son ordered the wrong phone. We got it r...

William A. Bought: 1 week ago
4/5
I have had three different techs try to transfer from my iPhone 8 to this Galaxy s10e and not one of them could get a correct full transfer I need all my items transferred to this Galaxy phone or it is of no use to me