Average of 553 reviews from the past 6 months.

4-5 stars
3-4 stars
2-3 stars
1-2 stars
Genie A. Bought: 3 weeks ago
I am very happy with my refurbished Galaxy S9! The product was exactly as described and customer service has been great! Also, Back Market has the absolutely best explanations of some complicated (at least to me!) tech stuff that I have ever found! So thank you! Will definitely buy from Back Market ...

Mckenzie A. Bought: 4 weeks ago
Extremely happy with my refurbished galaxy S9. Shipping was fast and I recieved email updates, letting me know where my phone was. Phone is in great condition. No scratches, dents, or dings. It looks and runs like it's brand new. I wanted a good price on a used phone and Back Market had the best p...

Earnest R. Bought: 1 month ago
I ordered a refurbished Galaxy S9 to replace one that had been dropped several times with screen and cosmetic damage. The phone received from Back Market looked 100% better than the one I had. The refurbished phone was received on time and was packaged appropriately. I've only had the phone for a co...

Nicole R. Bought: 4 months ago
Love it.Better than I even expected. Very pleasant experience. This is my second time purchasing a Samsung phone with back market. Both where great. Price right and speedy delivery. If your in the market for a refurbished phone the back market is the place to look. I doubt you could find a better m...

Teresa A. Bought: 1 month ago
Product arrived on time and well-packed and sealed. Considering that it is a refurbished phone of a "Fair" level, I'm very happy with it! It looks brand new and works well. The battery does seem to need be charged about every few hours depending on how much I use it, but for my purposes, it is ev...

Thomas P. Bought: 7 days ago
Very happy with my S9 from Backmarket. The phone looks and works as if it's brand new. This purchase was less than $150 and I'm grateful every day that I didn't drop $800+ on a brand new phone. It's also nice to know that purchasing refurbished goods helps out Mother Earth.

Greg B. Bought: 2 months ago
Like others, I was a bit hesitant to purchase a refurbished phone, but BackMarket and Wireless are the real deal. Prior to this experience, the last phone I purchased for myself was a Galaxy S7 pre-ordered from the carrier before their release date 6 years ago. So even though the S9 is only 2 years ...

Jacqueline B. Bought: 3 months ago
Very happy with BackMarket. The phone arrived a day earlier than expected, in very near perfect condition. Activation went smooth as silk, and all functions of the phone are in good working order. Greg has been great with communication regarding delivery, as well. I have experience buying a refurbis...

Becky D. Bought: 5 months ago
This S9 phone was for my. Husband. All he wants is a phone and doesn't care about extras so I gave it a try. It is the first time I ever tried a refurbished phone. It got hung up in the shipping for a couple days but I ordered it right before Christmas so I expected it would take longer due to the h...

Steven D. Bought: 4 months ago
Phone was received in very good condition. We were expecting more slight imperfections with it having a "good" rating, but there were almost none. Battery is holding charge well, screen is in great shape, wireless charging works, cable charging works, cameras work great,..no issues at all. With ph...