Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

2,222 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Josh M.

    Verified purchase

    Reviewed 7/5/22, United States.

    I was a but skeptical about ordering from second-hand retailers initially but my first purchase here completely changed my opinion. I ordered an iPhone 12 of “Excellent” quality and it was nothing short of excellent. It delivered a day early in safe packaging. The phone itself appeared to be straight from the original box, with no previous owners. The battery health was at 100% and there was nothing indicating previous owners. I essentially saved $200 by purchasing from here instead of directly from Apple. It was definitely worth spending $50 more for the better quality than risking a more refurbished product, because the phone was basically new.

    Condition

    Excellent

    Purchased

    6/18/22

  • Emily D.

    Verified purchase

    Reviewed 9/16/23, United States.

    Love my iPad. It’s been with me for years and in multiple countries. I’m writing this review on it rn!

    Condition

    Excellent

    Purchased

    8/29/21

  • Angela G.

    Verified purchase

    Reviewed 1/25/23, United States.

    We had to exchange the first device for another. Returns were easy and the seller issued a refund to purchase another device. Unfortunately, the iphone 7 model will not be supported anymore. Kind of a waste of time and money. the device itself had the standard occasional issues as a refurbished device would have;occasional glitching and non responsiveness (my other child had a brand new iPhone that also had these occasional issues so I'm not too terribly upset). Overall though, I'm happy with the purchase. I just wish we would have known sooner that Apple wasn't going to allow the 7 to be supported anymore. I will continue to use Back Market as they are doing their best to help out those who cannot afford to buy brand new devices every year. Thanks Back Market!!

    Condition

    Fair

    Purchased

    7/12/22

  • Anthony S.

    Verified purchase

    Reviewed 8/19/22, United States.

    The Mac mini 2018 is awesome and it was in very excellent shape. The deliver was quick and it came well packed. This site is great and would recommend this site to anyone looking for a great looking Mac.

    Condition

    Good

    Purchased

    8/8/22

  • Quoc P.

    Verified purchase

    Reviewed 7/22/22, United States.

    It's listed as "Fair" but I got "Excellence" instead. I can not see a single scratch and the Ipad worked like a champ. Back Market is addicted I will come back and buy more devices. Who ever invent this platform in the first place should be proud of themselves.

    Condition

    Fair

    Purchased

    7/9/22

  • William M.

    Verified purchase

    Reviewed 5/30/22, United States.

    This is a great iPhone 8 with 128 GB ram that I have received! So far I have received two iPhones from Back

    Condition

    Excellent

    Purchased

    5/19/22

  • Nancy B.

    Verified purchase

    Reviewed 5/18/22, United States.

    I am very pleased with this phone! It looks brand new and shipping was super fast. Customer service is excellent with fast response and needed answer to my question solved my setup needs. Definitely satisfied and would heartily recommend this seller. iPhone 11 Pro

    Condition

    Good

    Purchased

    4/19/22

  • Shawna T.

    Verified purchase

    Reviewed 4/29/22, United States.

    I bought this phone for my daughter after shopping around trying to find a used iphone from a private seller and worrying about what I would get if it would really be unlocked or working properly. I was more than happy when we got the iPhone 7 from back market! She just popped her sim card in it and it works great! Just like brand new and we are extremely satisfied! Will be back for more things electronic in the future!!

    Condition

    Excellent

    Purchased

    4/15/22

  • Eglantine D.

    Verified purchase

    Reviewed 4/25/22, United States.

    I had some troubles ordering my product (due to some issues with my credit card) but the team was very available to help me and even offered a reduction code when the product I wanted wasn't available at the price I wanted first to order it. About the iPhone 12, although I chose "Good" conditions, it seems like it is brand new ! The battery capacity is at 100%, there isn't any scratch and it works perfectly ! Also, I received my phone after 3 days like expected. I would recommend Back Market to anyone !

    Condition

    Good

    Purchased

    4/11/22

  • Ailyn C.

    Verified purchase

    Reviewed 8/28/22, United States.

    I ordered the iPhone 11 Pro Max because I had the 11 in 64 gb and unfortunately it couldn’t keep up with all my data so I switched to the 11 pro max because I think the 11 is still a great phone!! I loved that it came with a charger also I picked excellent condition so it came with no scratches volume buttons work great and so does the volume and I gotta say the price is better than purchasing a brand new phone which is going to lose its value after you walk out! Camera is wayyy better than my 11!

    Condition

    Excellent

    Purchased

    8/12/22

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