Loop Mobile's customer reviews

4.4/5

367 verified reviews in the last 6 months.

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  • G

    Gloria R.

    5/5

    Reviewed in the United States on March 25, 2024

    I was nervous to buy a refurbished iPhone anywhere other than through Apple but the iPhone 13 mini was never available at the Apple Refurbished store, so after looking around I felt the most confident purchasing through Back Market. The 13 mini I purchased arrived a couple of days early and I received notifications when it was going to be delivered so I'd be there to sign for it and the driver did require a signature. The phone was exactly what I'd hoped for and now I feel a little silly being so worried about it. I will buy from Back Market again.
    iPhone 13 mini - Unlocked

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    Purchased on March 7, 2024

  • K

    Katee M.

    5/5

    Reviewed in the United States on November 1, 2023

    I will never again buy new when I get such a great deal from Back Market! I just purchased this MacBook Air and it is awesome! You can't beat the 1 year guarantee they offer with their refurbished products. I will ALWAYS go to Back Market for all my computers and iphones. BRAVO Back Market!
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on October 14, 2023

  • M

    Mark W.

    5/5

    Reviewed in the United States on April 20, 2024

    This MacBook has been the workhorse of my voiceover business and has never failed me! It provides the digital audio workstation guts to my recording needs and I am more than satisfied with its use. I would definitely recommend Back Market for any of your refurbished tech needs.
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on August 21, 2022

  • J

    Janeaha M.

    4.6/5

    Reviewed in the United States on December 31, 2023

    I was initnervous about ordering refurbished. I bought this for school in excellent condition. It did come with a few dings and a little dirty, but it fired right up and works perfectly so far! Very happy with my purchase.
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on December 17, 2023

  • X

    Xiao Z.

    5/5

    Reviewed in the United States on February 1, 2024

    The iPhone was shipped a day before the estimated time. no scratches, marks or broken parts when looking at the phone and came at 99% battery health which is AMAZING for refurbished. the camera and sound is all working well.
    iPhone 14 Plus - Unlocked

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    Purchased on January 29, 2024

  • S

    Sara C.

    4.8/5

    Reviewed in the United States on April 1, 2024

    Speedy delivery and very happy with the MacBook Air. It's a 2020 model but looks and runs like brand new! I love the color and a few feartures that my older Air did not have, like finger ID instead of typing my password. I'm very happy with this purchase and will never pay full price again for electronics and will continue to be a backmarket customer!
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on March 19, 2024

  • D

    Danny G.

    5/5

    Reviewed in the United States on March 3, 2024

    I got the excellent version of my 2019 MacBook Pro with the touchbar and it came in perfect condition, almost no sign of use at all, was skeptical of the the website not going to lie but overall really impressed and happy with my product, would recommend to anyone else who’s skeptical
    MacBook Pro 15" (2019) - QWERTY - English

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    Purchased on February 18, 2024

  • A

    Ashley S.

    4.8/5

    Reviewed in the United States on November 13, 2023

    My order arrived very quickly! One day before expected. Macbook Pro looks in top notch condition- brand new!! This is a gift for my husband for christmas so I’m not sure if it works well or not yet but everything seems super great. Thanks so much! Will update once he digs in on Christmas.
    MacBook Pro 13" (2020) - QWERTY - English

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    Purchased on November 9, 2023

  • R

    Roger K.

    4.8/5

    Reviewed in the United States on November 8, 2023

    Dealing with finding my laptop and browsing the website was, I'm very happy to say, easy. My MacBook Air arrived and while I have to say that setting it up proved to be ANYTHING but easy, it seems to have most of the bugs worked out and I am using it more and spending little time using my 12 year-old MacBook Pro. It's a bit too soon to give an overall review on my MacBook Air, but I am super happy to have found Back Market and am pleased with the business. I'm glad to not feel the anxiety of working on my 12 year-old Mac. It's been a great laptop, but it was time to embrace a lighter, leaner laptop that could still do all I require of it! Thanks Back Market people!!
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on October 1, 2023

  • T

    Tony C.

    4.6/5

    Reviewed in the United States on December 31, 2023

    This was a gift for my wife that replaced an old 2010 Macbook Air and could no longer be updated to the latest macOS, thus, becoming a major security risk. It will be used for web surfing, light photo management, etc. We’re talkin’ ol’ school here, folks… like AOL ol’ school! 😆 This laptop is absolutely PERFECT for her needs! After a data migration, she had a perfect up-to-date clone of her old laptop. The purchasing process from Back Market was seamless and it arrived when promised. So far, I am completely satisfied and thrilled that I didn’t have to spend over $1,000 for a laptop with features she’ll never use. I would recommend Back Market to anyone who wants a quality product, without spending a fortune.
    MacBook Air 13" (2020) - QWERTY - English

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    Purchased on December 11, 2023