Customer reviews

87 verified reviews in the last 10 years.

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  • C

    Colton B.

    Purchased on July 3, 2021

    Verified purchase

    i loved this model of phone and the condition it was in when i got it it was perfect till i broke the screen and had to replace it with a worse one and shorty moved states so here i am hoping to get the same phone with the same exact experience as last tome

    Item

    iPhone XS Max 256GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 31, 2023

  • B

    Bruno D.

    Purchased on September 1, 2021

    Verified purchase

    I got a refund after I purchased the iPhone 8. Then I picked this one. It's been about 2 years since I got it and no issues at all. It already got too hot because it was because a few times I left it exposed to the sun. Other than that, it works perfectly and even that, the phone is still great. I recently dropped on the ground and it cracked the top edge. Very soon I'll use my protection plan to send it back to fix the screen. I'm happy with the product! I also recently, less than a week, got my second product from the website, the MacBook 2016, i7, 16GB. It looks to be a great laptop, however it gets to hot on the bottom, and the battery doesn't`t last long. So as soon I get back from my trip, I'll send it back to get a new one or fix it. I hope they be able to answer fast as they did with my first product purchased.

    Item

    iPhone XS Max 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 21, 2023

  • L

    Luigi C.

    Purchased on July 13, 2021

    Verified purchase

    Very first time ordering from back market. Honestly, I was very doubtful. When I received the iPhone I was speechless! It was immaculate! You could not tell it was refurbished. Simply perfect. It powered up immediately and the setup went as it should have. Delivery was quick and traceable. Best money I have ever spent on a cell phone. Great deal under market prices. I definitely will but again from Back Market.

    Item

    iPhone XS Max 64GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 28, 2021

  • L

    Laura S.

    Purchased on July 19, 2021

    Verified purchase

    Extremely happy with my iphone XS. This is my first purchase of a refurbished item, so I was a bit worried. My phone came in an Apple box, and looks new. Not a mark on it, battery at 100%. I sent an email to ask a question & was quickly replied to. I am very satisfied with my ourchase and MCE

    Item

    iPhone XS 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 3, 2021

  • R

    Ronke H.

    Purchased on September 1, 2021

    Verified purchase

    This is my first order ever from back market. I ordered from MCE Sales an iPhone XS max 512gb. I didn’t expect much when I placed my order, but these people basically sent me a NEW PHONE! Like completely unused and with alll original accessories and packaging !!! I was expecting a good phone b/c I chose the excellent quality option, but definitely didn’t expect this good. This same phone is $1090 refurbished on Apple and I just paid $555. I really thought it was fake. I looked up everything I could prove it was and the serial number verification on Apple. 100% checked out. This thing is so new it was still running on iOS 12 from when the phone first came out. I’m still nervous b/c I still can’t believe it. Of course I can’t say that every one will have the same experience. But as first impressions go, this is definitely an A1 first impression. Thank you very much

    Item

    iPhone XS Max 512GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 3, 2021

  • I

    Imri N.

    Purchased on July 7, 2021

    Verified purchase

    So far the biggest bang for my buck! Waited till a Flash sale & it came to around 630$ total for the iphone XS Max w/ 512 GB! I had bought an ipod around half the price last year... worst investment untill i started using the XS Max! Thanks for the Refurbish masters

    Item

    iPhone XS Max 512GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on July 23, 2021

  • D

    Dennis G.

    Purchased on September 17, 2021

    Verified purchase

    at they have done, and continue to do, for me is any indication of their dedication to their customers, I would not hesitate to purchase items from them in the future. They have been truly exceptional. I give them 10 out of 10 on every possible variable.

    Item

    iPhone XS Max 512GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 30, 2021

  • C

    Charles P.

    Purchased on September 14, 2021

    Verified purchase

    This phone was in excellent condition when I recieved it, looked like brand new. Works great. No problems whatsoever. The ordering process was very simple. I placed my order late on a Monday night and paid the extra for overnight shipping, which was a very reasonable fee. Sure enough, I received my phone early Wednesday afternoon. It was shiny, beautiful, and functional. The condition exceeded my expectations. The whole experience exceeded my expectations. I couldn't be happier with my purchase, the shipping, and the seller. Thanks so much, Back Market! I will recommend Back Market to all my friends and family.

    Item

    iPhone XS 256GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 23, 2021

  • M

    Marie a J.

    Purchased on September 14, 2021

    Verified purchase

    I am very, very happy with this phone and my earbuds. Both items and their packaging were in perfect condition, and never seemed to have been taken out of the packaging. Both items function wonderfully. I could not be happier.

    Item

    iPhone XS Max 512GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 23, 2021

  • Y

    Yalcin A.

    Purchased on September 18, 2021

    Verified purchase

    This was not a used phone. This was a new phone, with the exception that the box was not sealed. Came with iPhone 12 installed, meaning it was never used before. In pristine condition. I am extremely satisfied.

    Item

    iPhone XS Max 512GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 23, 2021