Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

88 verified reviews

Rating details

  • Overall performance

    3.1/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    3.6/5

  • Lens & Camera

    3.8/5

  • Packaging

    4.4/5

  • Shipping

    4.2/5

Reviews

  • Claude C.

    Verified

    Reviewed 3/18/20, United States.

    I purchased the Apple refurbished Iphone 7 256 gb, new shell and new battery, battery health is 100%. Phone is so far excellent, like a new phone with hard to get 256 gb. storage. Everything about Back Market has been excellent so far.

    iPhone 7 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    2/25/20

  • Russ A.

    Verified

    Reviewed 4/18/20, United States.

    Ordered an Apple Certified Refurbished iPhone 7 256GB, and am very pleased. First Back Market buying experience and I was a bit wary. I was skeptical when the shipping package arrived as a messy hand-taped affair, but inside was a true Apple Refurb phone. Apple's in-house refurb products are always great in my experience, coming essentially brand new in sealed box with all new accessories, case, full battery, etc. This was no different. Getting a slightly older model at a deep discount on Back Market was a great deal. So far the phone has worked like a charm. But even if it doesn't, there is Apple Care. I'll be checking back to see if/when BM gets Apple Cert Refurb iPhone 8 plus!

    iPhone 7 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    3/27/20

  • Mj S.

    Verified

    Reviewed 9/10/20, United States.

    So far so good. I will update if this review changes. I rate my refurbished phone purchase thru BACK MARKET = EXCELLENT. This is my 3rd time buying an iphone7, My first iphone7 was a 128gb. The second one, a 256gb from a different company (NOT from BM) I returned it bc it had many problems. Then I found one thru Back Market, (Quality Electronics CPO). This is the first time ordering thru BM. What I ordered: iPhone 7 - 256gb “ Refurbisher comments: This MINT device is an Apple Certified Pre-Own (CPO) device that comes directly from Apple, along with a 1 year Apple warranty. Comes in an Apple Box along with Apple provided accessories." Phone arrived exactly as described. Excellent communication with BM who kept me up to date on purchase & delivery. Bonus: Phone arrived early. Thank you!

    iPhone 7 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    8/30/20

  • James G.

    Verified

    Reviewed 3/14/20, United States.

    I bought the iPhone 7 certified refurbished by Apple from BackMarket. it was more money than other refurbished iPhone 7s but worth it as it is good as new - came in box with all cables and headphones like when you buy new from apple. Phone is working great.

    iPhone 7 256GB - Jet Black - Unlocked

    Condition

    Excellent

    Purchased

    2/21/20

  • Diane B.

    Verified

    Reviewed 5/25/21, United States.

    I was contacted promptly when color I ordered was out of stock, offering alternatives. I received a black phone promptly delivered. A refurbished by Apple unlocked iphone, it looks like new. I am going from 16gig to 128gig for $300 instead of $900 for a new iPhone Haven’t switched yet, but I love it already! Thank you!

    iPhone 7 128GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    5/10/21

  • Carol J.

    Verified

    Reviewed 9/25/20, United States.

    My experience purchasing a IPhone 7 from BackMarket was great! The phone arrived just as described in mint condition. It was in a box and came with new accessories. It shipped and arrived as promised. I will definitely use BackMarket in the future . Highly recommend this company.

    iPhone 7 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    9/14/20

  • Cathleen G.

    Verified

    Reviewed 7/11/21, United States.

    The iPhone 6s arrived in Mint condition. I was impressed. It came with brand new accessories, in a brand new Apple box. No complaints. It was well worth the price. It has some features I don't care for, too much work and easy to made error. Such as the calendar date and time entrees, same for alarm. I would buy from this seller again.

    iPhone 6s 128GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    6/18/21

  • Diane R.

    Verified

    Reviewed 8/27/20, United States.

    My iPhone 7 arrived as advertised, in original Apple packaging and pithing 2 days after placing my order. It appeared to be in perfect condition is very striking. I set it up easily and for the last week, unfortunately, I was not able to make or receive calls on the phone. Took me a few days to realize I hadn't received any and my phone network was unable to connect the phone after multiple tries. Its other functions were awesome. I'm very pleased to have a full year Apple warranty, which was also a major part of my buying decision. Sadly, I have to return the phone. I hope I can get a replacement quickly.

    iPhone 7 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    8/15/20

  • Denise G.

    Verified

    Reviewed 6/9/20, United States.

    From start to finish, this entire process was amazing. Ordering was simple, arrived promptly on time. When I received this old brown box that the phone was packed in, my first thought was on the negative thinking "if the phone is anything like this shipping box, I made a mistake". No mistake at all, my iphone6S arrived as if it were shipped from Apple completely sealed, like a brand new phone. It works like one as well. I recommend this company for several reasons. Their amazing upbeat attitude. Their concern for their customer service and their products and the value of their products is fantastic. Thanks Back

    iPhone 6s 64GB - Rose Gold Unlocked

    Condition

    Excellent

    Purchased

    5/27/20

  • Hr W.

    Verified

    Reviewed 5/22/20, United States.

    I cannot get the phone activated. I have had tech help. They suggested I ask you who the provider previously was, can you give me that info? One more attempt and if that doesn’t work I will be returning the phone. Thanks. HR Wag

    iPhone 6s 64GB - Gold Unlocked

    Condition

    Excellent

    Purchased

    5/11/20

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