When I first saw the phone, I thought you had made a mistake and sent me a new phone. This was only supposed to be of average condition, but it looked perfect and worked perfectly in every respect. As I worked with the phone, I did see some small nicks in the black coating where the metal case showed through, but they seemed minor in importance compared to the sleek beauty and powerful function of the instrument I held in my hands. Saving about $350 on one of the best phones ever made is such a GREAT feeling, all I can say is thanks.