Asus ROG Zephyrus S17 GX703HM-DB76 17-inch - Core i7-11800H - 16GB 1024GB NVIDIA GeForce RTX 3060

My guess is the Windows install on the laptop is corrupted. I am not able to open anything (like Firefox) downloaded from the internet. Physically it appears to be in great condition - just as described. I do not have confidence going the repair route when the device was delivered non-functional. Will be returning for a full refund. Have had positive experiences with Back Market in the past and will be a customer sometime again in the future. However, in this moment I am disappointed to have such a major issue with the laptop right out of the gate.

After I read the first negative review about a corrupt Windows install... I figured the seller would have taken care of the issue, but no. The product arrived with no Operating System and no way to install one - I spent HOURS troubleshooting and trying different solutions before I was able to get it fixed. The seller included an extremely vague sheet of instructions on how to create a backup drive - that wasn't even relevant to my problem. That makes me think the seller knew there was a problem... didn't know how to fix it, so they just sold it as-is - which is pretty deceitful considering how this arrived. Not everyone knows how to solve that kind of problem. Not only did I have that problem, but the "very good" condition this was supposed to be in was not accurate. The multi-wheel is completely broken, so I can't use that feature at all. Overall I'm trying to be objective in my review, though, so here's the positive: I don't regret buying it... yet. I'm certainly glad I bought the extra coverage though.