Hp EliteBook 840 G8 14-inch (2021) - Core i5 - Gen 11 (G) - 32 GB - SSD 1 TB

The device came as expected, in perfect condition. Who would have thought that a refurbished laptop would look so brand new and work just like a new one. Everything from the specs, camera, microphone, fingerprint are all working fine. No scratches or signs of breaking due to falling.

I live in Colorado, so was concerned about my refurbished Hp EliteBook 840 would be delayed being shipped from Toronto Canada, and what if my laptop had any issues. First, the Hp EliteBook 840 is awesome, could't be happier, processor speed is lightning fast, graphics excellent, sound fantastic....and it arrived a day early...absolutely would recommend Back Market for your technical purchases...very satisfied!!

Everything is ok, fast delivery and the laptop looks like new ! Far away from just a “ fair” condition! We will buy from you guys again and we bought already a couple of other devices!

I purchased this HP EliteBook from Back Market in Excellent condition, so I expected it to arrive looking nearly flawless. While the laptop functions very well, I was disappointed to find several noticeable scratches and scuffs on the exterior. They don't impact performance, but they were more than I anticipated for a device listed as being in excellent condition. On the positive side, I was pleasantly surprised by the features included with the laptop. It came equipped with facial recognition, a fingerprint reader, and a backlit keyboard, all of which were unexpected bonuses and have made the overall experience much better. I also ran a battery health test and found that the battery has only 31 charge cycles, which is excellent and gave me confidence that the battery has plenty of life left. Performance has been great so far. The laptop is fast, responsive, and has handled everything I've needed without any issues. Aside from the cosmetic wear, I'm very happy with my purchase. If the exterior condition had better matched the Excellent grading, I would have easily given this a 5-star review. Overall, I would still recommend Back Market for the value, but I think the cosmetic grading could be a little more consistent.

This was my first purchase with back market. I didn’t know what to expect and I am more than pleased! I ordered in fair condition and you would have thought I’d gotten it in good almost excellent condition. Very good purchase!

It arrived promptly. Took a while to set up, which is to be expected. Not a fan of Windows 11, but didn't have a choice when ordering. I would say the appearance is better than fair, at least good. The "fair" rating may be due to 2 problems, both or either of which could be EliteBook 840 issues: 1) the touch/scrollpad has a hair trigger. It has buttons for left and right click above the pad, but all I have to do is move the cursor with the pad and the computer automatically clicks for me more often than not. This caused me to exit screens before I was done. I don't know it that's just how these pads work, or if there's some setting I can adjust, or maybe I just don't know how to use it. (Full disclosure, I don't like touchpads - I prefer an external mouse - but I wanted to give it a try. I thought an upgraded one with the 2 buttons would be easier. I was wrong.) 2) I fully charged the battery before using, and it was down to 20% in less than 3 hours. The only thing I had open was Chrome, and I was connected to wifi. Two Chrome windows open, 1 tab on one, 2 tabs on the other, no video on any. My previous laptop, which is over 6 years old, managed the same task with only 50% battery power drop (or less). Maybe I'll figure out answers to these issues. I'll have to rely on the (sometimes unreliable) internet for answers though, because the laptop didn't come with an instruction manual. I think that's standard for items ordered from Back Market. If/when I resolve these issues I'll see if I can update my review. I do, however, think it's important for people to know what to expect when they order from BackMarket.

Pros: Cheap, physically in great condition, nice features (face recognition) Cons: Battery life is terrible. Lasts about 2 hours if you’re constantly in it. So I have to bring the charger everywhere. Overall, it’s okay for now until I can afford a better one. I’m happy with my purchase.