I received a 100% functional device and am very happy with it. I use tablets to read sheet music since carrying around tons of paper isn’t ideal anymore. The reason I give only 4 instead of 5 stars is that in the product listing, it showed that I would receive a power adapter and cable however I only received a cable. The other reason is that in the “good” condition category, it’s specified that there would be minor cosmetic damage to the body but that the screen would be in perfect condition. The screen on my iPad isn’t perfect by any means. There’s quite a few deep scratches. No deal breaker of course but I feel as though I was a bit mislead. I still think back market is a great place to find refurbished devices with peace of mind! -Jon

The iPad was great! I bought an older 12,9 iPad Pro (3rd gen) to see how I would enjoy the bigger size before investing in the new M4. But i don’t think I will get one now. This one was near perfect although it was listed as “good” comsition. It looked excellent to me esp considering my current iPad Pro 11 also 3rd gen, was brand new when I bought and has a cracked screen and still works perfectly. This back market 12.9 that I bought is in amazing condition.

honestly, I the beginning the products on this site were a bit dodgy but you have really improved the quality. the process is seamless deliveries are quick and tradeins are fair and easy. keep doing what ur doing . Just don't do what every other site does and introduce a membership or something this website is better than normal phone shopping with all the hidden fees and charges

Without the very minor scratches and dents you wouldn't know it was used/refurbished. The iPad and pen work great with no issues

Love backmarket, the customer service is great. Purchased this item with money from a refund on another ipad I bought here that stopped working randomly. It was within the warranty and they were great with getting me a full refund after shipping it back. I’ve had this Ipad for 4+ years now (daily use) and have never had any issues, it still works great!

Love my new iPad Pro. There were a few dings on the device but other than that no problems. This is the 3rd device I’ve purchased from Back Market. My father got an iPhone from them that he’s happy with.