Delivery was within 2 business days. The laptop came very securely packaged, and practically new. As a long time windows user, (10 years since my Dell purchase) it took a bit to get use to, right away I noticedI had to buy a USB port adapter. (I completely missed this when checking the specs) Not a huge deal, I was able to get something for not much.
When I turned it on it first had a bit of a struggle with some apps that are supported by the software it had, but it showed it didn't. A quick Ecosia search later, I was able to figure it out. No biggie. Now everything runs smoothly.
The battery lasts okay, I do notice I have to charge it after a few hours. I mainly use it at home so this isn't any problem for me.
Overall, I am super happy with how easy the whole process was, all the information needed before the purchase was clear and accessible. The prices were incredibly affordable, I was honestly surprised. It is a perfectly good laptop and it makes me feel really at peace that I am not adding to pollution, but instead helping recycle when ever possible.