Lenovo ThinkPad L490 14-inch (2018) - Core i5 - Gen 8 (U) - 32 GB - SSD 256 GB

The ThinkPad was in excellent condition and was well packaged. It functions perfectly except the screen has gone blank for ~ a second a few times. It did arrive approximately one week later than when it was initially forecast to arrive. I received very good help when I inquired about the delivery date.

The OS image on the PC was from the previous owner's IT department. There was no easy way to log in or reset to the original Lenovo image. I was refunded, but I was without a laptop for an extra three weeks: waiting for delivery, waiting for it to be sent back for repair, waiting for the seller to determine that the PC couldn't be repaired, and then waiting for the delivery on a new PC purchase. I understand that these things happen, but I wish the return shipping for repair speed was much faster rather than basic UPS ground.